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Business Profile

Transmission

Jonesborough Transmission Specialists

This business is NOT BBB Accredited.

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Review Details

  • Anna C

    Date: 05/19/2025

    My sons car had some ELECTRICAL ISSUES with the throttle and was not drivable so we had it towed here. At no time when we spoke to the owner did he mention any costs to diagnose the vehicle or a charge to have his mechanic look at the vehicle. I noticed that in one review on google maps, the owner mentions that the cost to diagnose a vehicle is $79.95. Ok, we would have agreed to that if he told us that. However after two and a half weeks with no work being done (his mechanic had a family emergency) on the vehicle we needed to take it somewhere else to get it fixed as we couldn't wait any longer. However, when we went get the keys to the vehicle and have it TOWED AGAIN, the owner tells us we owed him $250!!!!! NO WORK WAS DONE ON THE VEHICLE!!! He claims his mechanic spent two hours on the car, but yet the only things listed on the invoice are error codes that you get when you hook the car up to a diagnosis computer. THAT TAKES 2 HOURS???? After arguing with him he went down on the price to $150. AGAIN, NO WORK WAS DONE ON THIS VEHICLE. So how does this owner charge one person $79.95 for a diagnosis and then charge us $150 (originally $250)???? This owner is a scammer. Beware!

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