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Business Profile

Flooring Contractors

HDR Floors and More

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flooring Contractors.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jacob B.

    Date: 11/19/2024

    HDR Floors and More (Randy ********** came out and installed a floor in my grandmother's home that has crackled and felt hollow when walking on it ever since it was installed. I have a Coretec inspector coming out to look at the install.
    However, I had them also to install baseboard throughout the house and to caulk it. They left several pieces of the baseboard sticking out from the wall and got caulk all over the freshly painted beadboard and walls in the house. Very messy and unprofessional job. They also left several brad nails sticking out from the baseboard and damaged some of the door jamb casings. The toilets were left leaking as well where they had to remove them for the floor and I had to fix them after the crew left. I have pictures to show all of the damage if you go to this business's Yelp page.
    I have tried to contact the owner numerous times. He finally responded after I put a review on Facebook but will not say anything other than he is "investigating my complaint". I don't know what there is to investigate when he and his other two crew members are the ones who did the damage. He told me he was quote "A man of his word" before hiring him but has been ignoring me after bringing up these issues.
    On the final day of the job they were rushing to get the job done instead of coming back the next day. We paid them out of good faith before really inspecting the job. This is not professional work. He has now blocked me on Facebook for leaving a review. He is also not licensed through the State of Tennessee. He only has a county business license.
    My advice to anyone reading this, make sure you hire a contractor who is actually licensed through the state and is bonded. Stay far away from good ol boy contractors like this guy who gives you their "word". I more than likely will have to take legal action against this company.

HDR Floors and More is NOT a BBB Accredited Business.

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