Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Aspen Dental

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMatthew S

    Date: 01/20/2024

    I have been going to Aspen Dental in ********* for two years. Recently, however, the quality of service and care has plummeted. They have lost my records repeatedly. On Jan 18th ****, I reported to the clinic to have a crown reinstalled. They noted the repair probably would not last another 30 years. It lasted 23 hours. I was unable to call them on the 19th and so I drove by their office. There was no one there. Through their website, I made an appointment for **** on Saturday the 20th (they are open on Saturdays "by appointment only"). I arrived at **** and noted only one other vehicle in the parking lot; a truck by the front door. At ****, the door was still locked, the lights were off and there were still no other cars in the lot. I talked to the driver of the truck. He had an **** appointment and had driven from *******. We waited until **** and left. I will find another dentist. ***** Dental is inefficient, ineffective, incompetent, and lacks even the courtesy to put up signs or stop taking appointments when they are closed. I suppose I will have to go to ******* for dental care. That's more ********* business being lost.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.