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Business Profile

Pool Contractors

Everclear Pool and Backyards Company

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAnne B

    Date: 11/01/2023

    I would NEVER recommend this business.
    We hired them to resurface our pool. They drug the job out, tearing up the pool and leaving us with a wreck in our backyard for months. When they finally completed it, they left us with a VERY poor job—uneven surface, pockmarks all over the pool. I contacted them again and again to come fix the mess they made. They kept putting me off. Now the bottom of the pool looks like the surface of the moon where the coating they laid down is coming off.
    We are having to hire another contractor to undo what they did and do it all over again.

    Everclear Pool and Backyards Company

    Date: 11/02/2023

    Anne,
    I'm shocked by this review. We've done everything you asked and we have not been "putting you off", but rather we are booked a full two years. you asked us to rework some of the surface at your request when you went on vacation a few days in summer. That is not possible on that short timeline, so we suggested when pool closed, which it just did.
    Now, it's very cold and it got cold fast. we've never dodged your calls in any way. Not to mention we haven't heard from you this fall as you said you'd contact us.
    When pool surfaces get redone with ecoFinish instead of plaster, the surface beneath is still there, as we explained. I'm shocked with this review, but then again, I'm never shocked by people anymore.

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