Reviews

Review Details

• Review fromFelicia M

  Date: 05/27/2024

  I used this company in a move from Tennessee to Florida. They broke my TV stand. I spoke to one person with the company and was told I would receive a check for $150. I never received the check. I have called repeatedly but no one will call me back. It's been almost a year and no response from All Out Moving!!!

• Review fromRandy M

  Date: 10/14/2023

  Hired this company based on the “fact” that it was veteran owned and operated. We moved in December of 2022 and stored our household goods for 5 weeks with All Out and then moved into a new residence in the first week of February 2023. We chose the option of purchasing insurance through All Out, the cost was $450 to purchase insurance to protect against damage incurred during the move. When our household goods were delivered there were several pieces of furniture that were missing and several pieces that were broken or destroyed. We filed a claim with All Out days after we took delivery. Over the course of the next nine months we “attempted” to contact All Out’s claims manager multiple times via phone and email to no avail. In September, seven months after the claim was filed we were able to connect with All Out’s new claim manager who assisted us with the claim. We finally received a check from All Out on the 14th of October, 10 months after our move. The claim that we filed was for $1500-1700 based on multiple missing items and damage or destroyed goods. What we discovered during the process was that All Out sells moving insurance as part of their fee and if you make a claim they add another fee or “deductible” to process the claim? So here is the math: we incurred losses in the area of $1500, we paid All Out $450 for insurance plus a “deductible” of $125. That means All Out compensated us for $1500-1700 of losses by sending us a check for $1000. If you deduct the $450 fee plus the $125 “deductible” we netted $325 dollars for our claim against an estimated loss of $1500-1700 in lost or destroyed goods and the entire process took ten months.