Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Retailer

All About Vibe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlicia E

    Date: 03/07/2024

    I placed my order on 2/23/2024 and I received my order on 3/5/2024. The website was easy to navigate and use. I order two pillows (picture of my cat) for my kids. The company sends an email with the steps of their process. Step 1: to review notes and photos to prep for production. Step 2: sends photos to production Step 3: order moves through handmade 8 step production process (approx 5 days based on current orders)Step 4: carefully packaged and shipped from ******* and they email a tracking number I had NO issues with this company and my kids were thrilled with their pillows. Literally a photo image on the fabric of the pillow. Super soft material and well made. Thanks from *******!   
  • Review fromCALEB C

    Date: 02/15/2023

    How do I leave less than one star? I ordered two pillows, got an email from *** saying my address doesn't exist and the pillows had been returned to the sender. Over the last 4 days, I've called them twice, sent them multiple emails, and made comments on their ******** page. They haven't replied to anything. They've completely ghosted me. They took my money, I didn't get anything in return, and they disappeared. They are criminals. Thieves.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.