Reviews

Review Details

• Review fromJoe M

  Date: 04/24/2025

  I have been stereotyped and treated differently by my community manager Sherry A******. She is the most unprofessional person that I have ever met. She doesn’t follow the rules and makes up her own for our community. She complains about her job and how she gets too many emails from residents. Her main goal is to fine people and kick them out of places as opposed to being helpful.

• Review fromRobere B

  Date: 02/21/2024

  I deal with FSR at The Regatta. Missy and Susan have always keep my company informed of any changes or updates that we would need to keep their fitness equipment up and running. As a technician and service provider having that type of team available is invaluable. Their desire to keep things in order for their residents truly shows.

• Review fromLois B

  Date: 09/08/2023

  I am a first time home buyer and this is the Most unscrupulous company I have EVER dealt with!!! I have contractor to come out and landscape our yard on the 11th of every month, but this company has found a way to somehow charge us $1351 in fines IN 1 MONTH due to landscaping. We didn't receive anything in the mail, no emails sent, NOTHING. I go to pay our payment of $60 monthly fee and find this exorbitant amount. This company has made us HATE living in this neighborhood!

• Review fromCharles H

  Date: 11/22/2022

  I have been pleased with the customer service I have received from Frank, Dino, and Selena. They were competent and courteous.
  FS Res. does a great job of keeping the neighborhood neat and clean

• Review fromCarol H

  Date: 09/26/2022

  Dana is very helpful with any questions that I may have. She also answers my emails in a timely matter that I appreciate very much.

• Review fromSally C

  Date: 09/26/2022

  This is my second year as a HOA Board manager with FSR as our managing agent, and after replacing our first property manager who did not work out, our new Property Manager, Jackie, and our continuing Assistant Manager, Dana, are the DREAM TEAM! Both are extremely personable and kind, careful and thoughtful listeners that always follow up promptly, and readily available at ANY time. Jackie's management reports are exceptionally comprehensive and reflect her attention to detail. She fly-specks the HOA's financial statements each month noting any and everything of interest or concern. And amazingly, she is available 24/7 by phone. I can only hope that FSR compensates her well. Dana continues to be the "go to" person for issues large and minute who understands instantly, finds the answer or solution to even the most unusual matters, and does so great grace. I dread the day that we might lose her when she is promoted to property manager. My only concern about these two is that another managing agent steals them!