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Business Profile

Moving Services

Coast to Coast Van Lines, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 59 Customer Reviews

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Review Details

  • Review fromRiley W

    Date: 05/21/2025

    The movers were incredibly helpful and professional. They worked quickly and was flexible with multiple forms of payments when we found out my Zelle transfer had a limit. I would highly recommend.
  • Review fromTony K

    Date: 05/19/2025

    Very helpful staff. Packed everything efficiently and quick! Less than 3 hours for wrapping and packing. Great customer service.
  • Review fromGregory T

    Date: 05/12/2025

    Great company, packed everything good,Wrapped all my furniture in blankets and shrink wrapped everything.

    Coast to Coast Van Lines, Inc.

    Date: 05/14/2025

    That's fantastic to hear! We really appreciate you taking the time to share your positive experience. It's our priority to handle your belongings with the utmost care, and we're so glad to know our packing and wrapping methods met your expectations. Thanks for choosing us!
  • Review fromRebecca S

    Date: 05/11/2025

    These movers arrived exactly on time and were very helpful and courteous. They packed the apartment and delivered to house with no damage. They put all things back together. Great move !

    Coast to Coast Van Lines, Inc.

    Date: 05/13/2025

    Hi *******! Thank you for the great review! We're so glad that our team delivered the quick, professional service we're known ****** that your belongings were kept safe every step of the way. We appreciate your trust in us!Sincerely,The Coast to Coast Van Lines Team
  • Review fromMatthew B

    Date: 05/09/2025

    Very professional and efficient. Would recommend. They were very prompt.

    Coast to Coast Van Lines, Inc.

    Date: 05/13/2025

    Thank you for the great feedback! We truly appreciate you choosing Coast to Coast Van Lines and hope to work with you again in the future!
  • Review fromMary S

    Date: 05/08/2025

    Great moving experience, everything was packed wonderful, I really appreciate ***** and ***** for moving my Furniture. Thank you.

    Coast to Coast Van Lines, Inc.

    Date: 05/13/2025

    Hi ****!Thanks so much for taking the time to leave us a review! We're happy to hear the crew was great and your move went so well! Don't hesitate to reach out if we can help with another local or long distance move.Sincerely,The Coast to Coast Van Lines Team
  • Review fromMayte R

    Date: 05/08/2025

    Quick Pickup. Good communication. Taped up all boxes. Efficient service.
  • Review fromDevin H

    Date: 05/06/2025

    The coast to coast team was great super professional and took care of my items as they packed and moved them into the van. I would highly recommend them for your cross county and local moves.

    Coast to Coast Van Lines, Inc.

    Date: 05/13/2025

    We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
  • Review fromSharon R

    Date: 05/05/2025

    ****************** are a broker and had I known this and that they would hire Coast 2 Coast, Van Lines and had the opportunity to read their reviews, I would have never hired them.Just months before, I had a ruptured brain aneurysm and 2 strokes and the immense stress on moving day brought me to tears. I will say, however, it felt like the gentleman doing the paperwork genuinely acted as if he felt bad (especially under the circumstances). Moving day and what followed was a nightmare!! I was inundated with paperwork after the movers arrived an hour earlier than scheduled (because they were ready and had a very busy day). Be very careful with what you initial and sign, especially when it comes to the insurance coverage. Make sure that your renters or homeowner's insurance covers your move.Their office staff was rude with not an ounce of compassion or care. Oh, and let's not forget, I had to follow up with ****************** and then Coast to Coast Van Lines the day before the move to see what time they would be coming the following day.The quoted cost went up an est. $2,000. They damaged my 55' flat screen TV, (not operable) several plastic bins, dishes and so forth. It was almost like someone had a bad day and threw my belongings when loading or unloading the truck (from ** to **). I was offered $60 to cover the damaged goods and a hold harmless to "let it go". It most certainly was not worth what I feel people should know about Coast to Coast Van Lines. If you chose a moving broker, find out who they will hire to move you and do your homework long before your move!!

    Coast to Coast Van Lines, Inc.

    Date: 05/14/2025

    Thank you for taking the time to share your feedback regarding your recent move. We understand your concerns about the broker arrangement and the service provided by the contracted carrier. We also acknowledge your comments regarding the paperwork process and the unexpected cost *************'s important to note that, as is common practice in the moving industry, initial estimates are subject to revision based on the actual details of the move determined on the day of service. After the delivery, we did try to contact you to follow up on your experience; however, we were unable to connect. We also want to clarify that our claims department operates independently, and we do not have direct control over their procedures. Additionally, our delivery driver noted a difference between the extent of damage you described and what was observed upon arrival. It seems a significant part of the concern stems from the claim settlement of $60, which is consistent with how claims departments typically assess and compensate for damages.We are genuinely sorry to hear that your experience did not fully meet your expectations. We take pride in providing positive experiences for our clients, as reflected in our many 5-star reviews. We hope you will be willing to connect with us so we can discuss this further.
  • Review fromDeborah p

    Date: 05/03/2025

    what ***** and ****** were great they showed up as promised after the phone call on time. He reminded us to do the walk-through so that he didn't forget anything since it was a partial move. I will recommend Coast To Coast anytime thank you for your help

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