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Business Profile

Home Builders

Hines Custom Homes and Renovations, LLC

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKim R

    Date: 06/13/2023

    I have been waiting for 3 years to have repairs done to a new construction home. They always come up with some type of excuse. I was given a date that they will be at my home and the night before after 9pm I get a response that they will not be coming. The reason that they can not pull people from other jobs to do the work at my house for 3 days. I say house because it does not feel like home. I can not invite family to my home due to the bad floors. They blamed it on the manufacturer of the floors. He stated to me that it will cost them $4000 out of pocket to replace my floors, well I spend $900+ a month for a home I can not enjoy. I rented a storage unit and placed some items in it because the house has to be completely empty to complete the work. Now they are in a new location and building homes, but can't stop to do what's right.

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