Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fence Contractors

Superior Fence & Rail of Charleston

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBobby K

    Date: 04/16/2025

    very pleased with the outcome of the installation of my new privacy fence, from start to finish i was kept up to speed to what was required , marking the area where their may be wiring underground , walk thru letting me know about the installation and what to expect when the job started and was completed . Shout out to Katie she was there to help with any issues i had (HOA) Erin for the friendly phone calls to check if everything was to my liking . The installation crew was friendly and seemed to enjoy their job. The fence looks good neighbors even complemented on how it looks . Thanks
  • Review fromAnnelise S

    Date: 04/09/2025

    Great service and a beautiful product. We love our new fence so much and it makes our backyard look so much better. The whole process was simple and the communication was great.
  • Review fromChris M

    Date: 10/29/2024

    Everyone involved was very professional and easy to work with. They kept me up to date about the schedule, and the installers were friendly and very hard working. Working with them was an overall great experience. It is a wonderful added piece to our new home after moving cross country! They have truly earned the name "Superior"! ***UPDATE** After a couple of months of loving my fence, the new-construction landscapers damaged it during a new yard installation next door. Superior came through again! Katie responded very quickly and worked with me to replace the 2 damaged pickets! I just can't say enough good things about Superior Fence! Thank you again!
  • Review fromHeather G

    Date: 10/22/2024

    Best service and people. Professional and reliable! From start to finish everyone I spoke with took great care of me and my needs- even when I started the project prior to moving. My fence is beautiful and the quality is excellent! I’d recommend them to anyone. I felt the price was very fair and the work was started and completed in the time stated. Great company!
  • Review fromSandra d

    Date: 10/17/2024

    Great company to work with. Very pleased with the end result and the folks were all so easy to work with. I appreciated the fact that as soon as you sign a contract, then you have a customer dashboard available that keeps track of when they will get to your project. Full visibility of cost and layout and everyone was great to work with - from the sales people to the installers.

    Superior Fence & Rail of Charleston

    Date: 10/19/2024

    We appreicate your review and are thrilled that you like your new fence. We pride ourselves on providing a good overall experience and are glad you found the interaction with our team positive and felt that the customer dashboard brought you value!
  • Review fromMadison S

    Date: 10/17/2024

    We LOVE this company! Wow! Our yard is rather difficult to navigate due to it not being taken care of prior to us purchasing our home. There are roots and all kinds of different types of yard trash throughout. We first met Jordan whom completed our initial walk through and estimate. Jordan is not a pushy salesman, he truly cares about his customers, he believes in the work they do and he gives you the space to complete the estimate on your time. Danny was also amazing! I had questions along the way and instead of brushing me off or making me feel like he had better things to do (which I'm sure he did), he would make time to discuss things over the phone and even stopped by the property a few times. Would recommend this company to anyone and everyone! They are the bees knees! From start to finish, we were never disappointed. We appreciate each and every single one of you! Thank you!

    Superior Fence & Rail of Charleston

    Date: 10/19/2024

    We are glad to have played a part on the transformation of our back yard! We agree - our team members are the bees knees! We try to make the overall process smooth from quote to final installation. Thank you for your business!
  • Review fromMary M

    Date: 10/17/2024

    Outstanding workmanship, courteous staff and installers and prompt follow-up for my inquiries. We are very pleased with this group. Highly recommended

    Superior Fence & Rail of Charleston

    Date: 10/19/2024

    It was a pleasure working with you and your husband on your wooden fence in historic Charleston. I'm glad we were able to help you navigate the mandated fence types and approval process in the historic district. The project turned out beautiful!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.