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Business Profile

Fireplaces

Ethanol Fireplaces

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fireplaces.

Reviews

This profile includes reviews for Ethanol Fireplaces's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ethanol Fireplaces has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Ethanol Fireplaces

      201 Sc Elastic Rd Landrum, SC 29356-8839

    • Ethanol Fireplaces

      103 Industrial Park Rd Roebuck, SC 29376-2511

    • Ethanol Fireplaces

      510 Cedar Springs Rd Spartanburg, SC 29302

    Customer Review Ratings

    1.29/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromLINDA S

      Date: 02/27/2023

      *********************THERE SHOULD BE 'NO STARS'*************************
      SCAM * SCAM * SCAM * SCAM * SCAM * SCAM * SCAM * SCAM *
      I PLACED AND ORDER FOR FIREBURNER, FUEL ETC. ALMOST $400. WHEN I DIDN'T RECEIVE AND EMAIL THAT MY ORDER WAS BEING PROCESSED I WAS SUSPICIOUS. THE INFO BOT ON THE WEBSITE IS BOGUS - IT TAKES YOU IN A CIRCLE. PHONE CALLS ARE SENT TO A VOICE MAIL SAYING 'NO ONE IS AVAILABLE TO TAKE YOUR CALL' ON A MONDAY MORNING. I LOOKED UP THE ADDRESS ON GOOGLE MAPS LISTED HERE AND ITS BOGUS AS WELL. GOOGLE MAPS SHOWS A PICTURE OF A POWER COMPANY. THIS IS A SCAM COMPANY AND WEBSITE. I RECEIVED A CHARGE BACK FROM MY CREDIT CARD COMPANY.
      DON'T USE THIS WEBSITE OR COMPANY - IT'S A SCAM.
    • Review fromMichael D.

      Date: 08/07/2022

      I can add to the list of complaints here with a similar pattern. Ordered a fireplace in 2021 and have not received it for 6 months. Ended up cancelling the order, which was confirmed and a refund was promised within 10 business days. 2.5 months later, the company stopped responding and failed to refund the money for a product that was not delivered.
      They are either highly negligent or their operation borders on fraud. You can form your own judgement from the similar stories that are listed here.

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