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Business Profile

Electrical

Three Sixty Electrical & Renovations

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:02/16/2024

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this complaint was resolved only because I wrote the complaint to cancel & asked him to return the products to us; we would find another contractor. He was agreeable & would deliver the times Thur, 2.15.24. Again, the excuses began. He then offered a full cash refund (we assumed b/cause he had never really purchased the products & didn't have them). Again, several excuses have been leveed as to why he can't get us the check. At this point, we do not expect he will be here on Friday w/the check. After the last round of texts, I checked the BBB to discovered that his phone number is listed under Three Sixty Electrical & Renovations and noticed the alerts. He is definitely passing himself as a licensed contractor (I did ask for a copy of his license & insurance; he said he would provide it but hasn't.) He provided an invoice with his name (******** home Services) with the same number as Three Sixty Electrical & Renovations, 864*********. We have contacted his employer to inform him of the situation; this employee is poaching/scamming clients.

    Customer Answer

    Date: 02/16/2024

    Brandon Waddell came to the house (at 1100 today) and gave us $3,000 cash.  
    We consider this closed, he may however, invoke his lawyer.  Sad, that he couldn't handle this in a timely manner.

    *****

Three Sixty Electrical & Renovations is NOT a BBB Accredited Business.

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