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Business Profile

Smart Home Security

BFD Carolina LLC

This business is NOT BBB Accredited.

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1

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Review Details

  • Gretchen K

    Date: 07/04/2024

    This company will tell you lies to get the business and then never return a phone call- that's if you are able to get them on the phone. I was signed up for ADT- they were to buy out my contract with my old company-I had 4years on my contract so they never did buy me out-nor does ADT buy out contracts-per ADT- my old system was put back in- this company also stole my old system equipment- They charged me 4-17-24 $98 for two months- put system in 3/15/24- old system back 4/20/24 I also paid my old company for their system-and they were still monitoring me wanting to know why they had no signal from my house- ADT sending bills i'm behind and there system has been sitting in a chair in my den since 4/20/24-but yet they bill me for what- I have been calling to get a refund and for them to pick up the system. ADT can't they say do anything because BFD has the contract which is no good and they will not cancel . I've talked to ADT and Called Carolina Smart Home and no help .

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