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Business Profile

Property Management

Cross Properties

This business is NOT BBB Accredited.

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Customer Review Ratings

1

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Review Details

  • Steve D

    Date: 09/05/2024

    2020: I first moved in right at the pandemic in 2020, when they were still rehabbing the building, but it was a great experience.2024: Since then, I've only kept the apartment as a place close to the city since I moved, but I go regularly throughout the month. Things are NOT what they used to be, some major issues below that have been consistently bad for the last 2 years:1) Lack of responsiveness: They have changed management hands so much, that literally NO ONE answers emails or phone calls, so unless you randomly catch a front office person in the middle of the work day (if there are any), good luck getting any response to issues.2) Amenities: Everything is clearly being run down, things are all over the place and unkept, and there are literally leaks from the ceiling walking through the basement area.3) Parking: They recently doubled the parking charges and made it worse by having assigned spaces that don't fit normal cars, management just made the spaces too small to sell more, simple as that. 4) Basics: Water is shut off multiple times a month, for large swaths of the day. I would think that would be against some kind of building code for the amount of residents there are...People also clearly just don't care about smoking weed in their apartments or balconies. And finally, there are three elevators, and there is ALWAYS one or two down. If you're on a higher floor, you could be waiting ***** minutes to get to your apt or the lobby, which is ridiculous. Overall, this was a great spot, probably because they were trying to fill apartments. They made that goal, and now are just running a dump. The apartments are nice, and most neighbors are friendly, but the management is absolutely horrendous, and the upkeep is going downhill. There are many other apartments in the area, and in the city, for better prices and better upkeep.

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