Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Resort

Mountain Laurel Resort and Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Resort.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVictoria N

    Date: 09/28/2024

    I have been fighting with this hotel to refund money for canceled events since May 2024. Theyve ignored me and others. They emailed me saying they would refund us but its not almost in October and we still have yet to hear anything from them.
  • Review fromTammy F

    Date: 10/11/2022

    Worst place ever, The place is under construction, was never notified while booking it was under construction The reservation person had us walk thru a area with exposed outlets, paint cans, tripping hazards on the steps. Was showed rooms that were not completed. Smell of paint and paint thinner

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.