Reviews

This profile includes reviews for Craig Gouker Roofing & Home Improvements LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Craig Gouker Roofing & Home Improvements LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Craig Gouker Roofing & Home Improvements LLC

  4001 Clairton Rd Rt 885 West Mifflin, PA 15122

  
• 

  Craig Gouker Roofing & Home Improvements LLC

  4560 State Route 51 Belle Vernon, PA 15012-4300

  
• 

  Craig Gouker Roofing & Home Improvements LLC

  4607 Library Rd Route 88 Bethel Park, PA 15102-6902

  

Review Details

• Review fromVincent O

  Date: 08/21/2024

  we hired ***** and his crew to install a new roof on our house. its a very old house and upon removing the old shingles, they recognized that the whole roof would need to be plywooded. His guys were very professional stayed late into the night to finished everything in one day. Did a wonderful job and did a thorough cleaning of the yard. We highly recommend ***** for anybody looking to have a new roof. Thanks *****
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 08/21/2024

  Thank you so much for the kind words along with the great review! We appreciate your business and so glad you chose us for the roofing project.

• Review fromAndy and Rhonda W

  Date: 02/08/2024

  We are so happy we found Craig. Very nice , professional and take pride in their work. Our roof , gutters, and soffitt . It all looks beautiful . The guys that were here were very friendly , on time and made sure everything was all cleaned up. Anyone that says they are thinking about getting a new roof . I will always say go to Craig Gouker Roofing. Very happy with the work they provided .
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 02/09/2024

  Thanks so much! We appreciate our customers and do the best job possible for them because we know how hard they work too! So glad you chose us

• Review fromDavid S

  Date: 01/27/2024

  Craig Gouker Roofing replaced our roof in March of 2022. We looked at several roofing companies, their customer comments and their prices for the replacement. Gouker roofing was number one on the list. They were professional, kept to the schedule they told us and clean up was excellent. The value of our house was increased and the look improved. Highly recommended!
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 01/28/2024

  Thank you for the nice review. We all work very hard at it and its so important for our customers to notice. We understand that customers deserve both answers and craftsmanship.

• Review fromMichael P

  Date: 12/01/2023

  There was absolutely no sales pressure from ****. The speed and perfection of the work was incredible. They came before I could finished cleaning the gutters and trimming some trees. They said nothing and did this at no extra cost. The estimate was 6 months old yet they honored it to the Tee. They didnt have too. The workers could not have been friendlier and more respectful. The clean up was perfect. I met ***** , he was the best. Gouker will be the company to do my further needed work.
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 12/02/2023

  We appreciate the nice review and so glad you had a great experience with everyone!

• Review fromSandra S

  Date: 11/15/2023

  I can't speak to the workmanship of the roof but I can say that I did not appreciate the way Craig handled respected me when an issue came up.The day of the roof installation, I received a text from Craig with a picture of my patio table shattered on my deck. I am a single, partially disabled, older female so I asked him to have them come back and remove the table since I wouldnt be able to do that on my own. I was also worried that if the umbrella was still in the table without the heavy glass that it would fall over and go through my sliding glass doors. When I got home that evening, it was gone, so I thought they took it. The next evening, I found it down around the back of my house. I also found a very large piece of edge drip that they left behind. Since I cannot remove the table myself, I texted Craig to have someone come back and take the table and their edge drip piece. Now, I will need to buy a new table, hire someone to build it and pay them to put the umbrella in since it is an 18 umbrella and too heavy for me to lift.Craig offered a discount to pay for the damage, which was only right, and. I told him that was fine but I was unhappy about the inconvenience and that they were not careful with my property (which I have every right to be upset) and his reply was, "I suppose you walk through life being perfect all the time". And, "Reread this response twice please!" I can guarantee had I been a man, he would not have spoken like this. It was belittling, disrespectful and very unprofessional.Yes, it was an accident and yes, they are reimbursing me for the table BUT I had every right to be upset. Being of bad health and partially disabled it is not as easy as ordering a new table and being done with it. It will be an inconvenience with all I need to do to get a new one, hire someone to build it, etc. and I am not sure how my health will be come spring. I was appalled and felt like he was being degrading towards me.
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 11/15/2023

  We unfortunately broke an outdoor glass topped table and we literally paid her double the amount for the table and hauled it away for the customer. As a business owner for over 32 years we went above and beyond the unfortunate mistake that we made. Her health has literally nothing to do and feel she is trying to play a victim role which is not working for me. I owned up to the breakage of the table, cleaned up the mess and hauled away the table for her. We asked how much the table was and she told me and we reimbursed her double on her invoice that we still are not paid for. Beware for the girl that cries wolf. I cannot do anything else for this customer and completely disagree with this malicious review. For me its all about the quality of the install and certainly owning up to a mistake which we did do. I dont appreciate being attacked over something that i addressed already and took care of. ***** usually said about tattle tales? **

• Review fromChris M

  Date: 07/21/2023

  Quality, Integrity, & friendly customer service. These things come to mind when you think of Craig Gouker roofing. This company already stood out as the best in the area, after extensive research. And they did not disappoint. Craig places emphasis on quality and putting the customer first. And these ideals are evident through all members of his crew. Not only was a quality roof installed in an efficient manner, with new gutters, but any minor concerns were also addressed promptly, without complaint, by courteous professionals. It's how any business transaction should be.I strongly recommend this company.
  

  Craig Gouker Roofing & Home Improvements LLC

  Date: 07/22/2023

  This is a great review and we really appreciate it! Thanks for taking the time to share your thoughts on our commitment to a positive experience for all of our customers. So glad you chose us from the crowd too.

• Review fromNicholas B

  Date: 03/09/2023

  We heard about this place through a pamphlet we received in the mail. Since our siding was falling apart with pests living inside and our roof needed work, this was a timely advertisement. We contacted a couple companies about our siding and a couple about our roof. We ended up going with Craig Gouker for both our roof and siding for our house, and they did a phenomenal job. They had a nice showroom floor with friendly staff and a friendly receptionist to give us some tips, and the reps that came and looked at our property to submit the proposal did a great job explaining the project. The crew showed up on time and completed the entire project in less than a week, and they were awesome -- super friendly, and frankly fun to be around and talk with in passing. They worked so hard and were so careful and respectful of our home (I work from home). I'm so glad for the work they did, and I will definitely recommend this place to people I come across.