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Business Profile

Heating and Air Conditioning

Shane Shaffer Inc

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSkip P

    Date: 08/03/2023

    Not a good business to deal with. They don't care what their customers want or request they just use what they have in their wearhouse. I'm ****** and or Not Pleased.. I told them I wanted a Kohler toilet and they ended up giving me a Gerber toilet at twice the price...I will spread the word around this small town and post it on ********** I was in business once and I've always done what my customers wanted because they always came back to me for more business. I didn't rate this company because now I am hearing bad things about them now.. Word to the wise... FIX THE PROBLEM AND DO WHAT YOUR CUSTOMERS WANT MAKE THEM HAPPY. DO THE RIGHT THING..I hope and pray they show this to the public..

    Shane Shaffer Inc

    Date: 08/04/2023

    When the customer called in to request service to have a toilet replaced, we gave him the option of ****** or ****** as we had to order one from our supplier. We do not keep toilets in warehouse. He was informed that the Gerber would be a better fit for the application, and he told us "Which ever one is fine". He did not request a quote nor price. *****, the cost to install the toilet whether it is Gerber or a Kohler is the same price.

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