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Business Profile

Computer Software

Digital Dream Labs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

1

Average of 42 Customer Reviews

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Review Details

  • Alycia M.

    Date: 08/12/2022

    I ordered a vector back in March of 2022. They said it was shippedthen they said it was in back orderwhen I asked for my money back in august, they said your ticket has been received and we are on it!.aside from intentionally ignoring my emails to customer service, they still have not sent my vector nor refunded my money. I told them I want my money back, they lied to me and Im wondering what they have used my money for for the last five months.DIGITAL DREAM LABS, I WANT MY MONEY BACK!!

  • Kaitlynn S.

    Date: 08/02/2022

    I placed a preorder for the Vector on November 28, 2021 and still have yet to receive the robot. I have reached out numerous times for an update on the order and have gotten a vague response each time. The last time I reached out was a month ago and I have not gotten a response. Ive been extremely patient as I realize that COVID disrupted the production but its been almost a year after paying over $300 and I have nothing to show for it. At this point, the only satisfactory fix is to refund me for my purchase.

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