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Business Profile

Orchestra

The Fillmore Philadelphia

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kyanna F

    Date: 06/01/2024

    The most unprofessional, rude, nasty, and ignorant staff. I cant explain enough how horribly my mother and I were treated while attending the Fillmore and afterwards. The Fillmore allows people to get ****** drunk to the point they are passing out on top of people. And then security and medics are extremely rude and inconsiderate, *** ******* people (pushing and yelling) who paid their money just like everyone else to enjoy an event. I will never recommend them to ANYONE! Do not go here and expect to enjoy yourself. Expect to get pushed, yelled at, and flashlights in your face due to the poor security system they have in place. Just because you have a title does not mean you get a free pass to treat people nasty!Also, after being KICKED OUT because we did not agree with the disgusting way the staff/security was handling situations, we have not heard anything back from them while trying to call for weeks to talk to someone higher up. Security laughed in my face and threatened to drag us out of. The venue when I wanted to know why we had to leave. The MANAGER OF THE *** OFFICE was so unpleasant and nasty when I called and did not care whatsoever to even try and help to point me in the right direction to get this resolved. She told me that I need to stop calling because Ive called everyday and threatened to hang up on me. She also said that no one can help because everyone is working. She raised her voice with me and talked over me and made my experience with this venue even worse. I have never in my entire life felt so belittled and embarrassed. By the end of the night my mother and I felt racially profiled because there is no other reason why we got treated like animals. I hope to get this resolved and if not, I will continue to voice my opinion on my experience and bring awareness to the type of people that the Fillmore is hiring.

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