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Business Profile

Heating and Air Conditioning

Oliver Heating and Cooling
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.2

Average of 6 Customer Reviews

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Review Details

  • Marcy T

    Date: 12/06/2024

    I was charged $360 + tax for a carbon monoxide detector. They cost around $20. They didn't even install it.

  • Joseph F

    Date: 08/10/2024

    Had seven technicians in my home last summer for the same issue on our central AC (a Trane system installed in 2011 and serviced by Oliver) when it kept shutting down. By late August, they made a "temporary fix" while awaiting for a part from *****. Finally this spring, the part, never having come, they replaced the air handler and coil (or so they said). So today (8/10/24) system dies, Oliver sends a tech, and three hours later, the system dies again. Now, with a service contract still in hand, must wait for a call back tomorrow to have another visit.Do yourself a favor, and avoid Oliver. There are other, better HVAC contractors available. As for us, we will be contacting one of them shortly, while also contacting an attorney to get the thousands of dollars we gave Oliver in 2021 BACK. Location is ******, **, ***************, suburban ************

  • Joshua g

    Date: 05/01/2024

    Scam artist #bandaid "fix" every 6 months criminals take away their license

  • Jim C

    Date: 03/26/2024

    I have been with Oliver since they put the new heater/air conditioner in in 2015. Every year we paid for a service contract about $190 a year. Just was informed by Oliver that the NEW service contract will be over $300 a year? I asked about a less expensive contract and I was told it is either $300+ or nothing.
    Currently shopping service contracts with competitors. Oliver is getting too big and they don't really care about customers who have been with them a long time.
    Good technicians, but greed will hurt them eventually.

  • Joey B

    Date: 03/12/2024

    Oliver is not what it used to be when it comes to Oil Heater Customers. Without adequate notice, Oliver is no longer offering annual Maintenance Contracts to Oil Heater Customers. We can no longer get 24 hour Maintenance Service and are being asked to pay $300 for the annual Cleaning. I think this Company has gone off the rails when it comes to Customer Service and an Oliver Technician will never walk through my door again.
    3/12/2024 Joey B

  • Chris G

    Date: 06/15/2023

    Rip off! Their policy is to mention extra charges, but not specifically an “analysis” fee of $188 on top of the $89 arrival fee (I was aware of the $89 fee). Not to mention sky high estimate no one in their right mind would pay for a toilet flapper replacement and spigot repair. They advertise doing “small” jobs which leads the customer to believe their pricing would be in line with “small” jobs. You either agree to a work estimate of $1300+ or $277 for nothing. The minute they walk through the door you are hooked. I will leave one star because the technicians were good.

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