Reviews

This profile includes reviews for DKOldies.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DKOldies.com

  2846 Main St Ste 5A Morgantown, PA 19543-9488

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  DKOldies.com

  PO Box 62 Pomeroy, PA 19367-0062

Review Details

• Review fromKelly E

  Date: 02/28/2023

  Wife bought me a Nintendo 64 for Christmas. She paid a premium price for 2 original controllers $30 each. The site claims "All original N64 controllers for sale have been 100% refurbished, cleaned, tested and have tight thumb sticks" This was not the case for either controller. Both had sticks with dust inside and around 25% looseness. 1 controller had a dark liquid dumped in it that made both A and B buttons stick. I had to clean it myself. Upon contacting their customer service, they sent me replacements (which had the same problems with the sticks, but slightly more clean. After informing them again, they stated that they would provide (yet again) replacements, but THIS TIME, it would be "Collectors Quality!" (the term they used in their response email.) DKOldies charges a premium price for retro games with a promise of "100% refurbished, clean, and tested" which sounds great on paper. But the truth is, they barely clean, rarely inspect, and absolutely do not refurbish (even though their social media campaigns show that they do.) And after being curious if I was the only one, there is endless proof on social media and Youtube highlighting the same experience I have had. DO NOT pay a premium price for lazy service when you can get these items cheaper from ebay and other local shops. DKOldies does not live up to their own standards.

  DKOldies.com

  Date: 03/01/2023

  Hi Kelly, thank you for taking the time for provide this feedback. We are constantly learning and growing and feedback such as this is what helps us to improve our services. I see here that a partial compensation has been supplied for this inconvenience. If there is anything else that I am able to assist with, please contact me at ******************** - Thanks, DK

• Review fromSilius J.

  Date: 02/28/2023

  Prepare for an uptick of negative reviews on here from influencers on YouTube just trying to get views for their channels. Keep on doing what you're doing DK! Love retro gaming and the places that keep it alive!

  DKOldies.com

  Date: 03/01/2023

  Hi Silius! Thanks for your review and sharing the kindness. I hope you have a great day! - Thanks, DK

• Review fromBlaine B

  Date: 02/28/2023

  DO NOT BUY FROM THIS COMPANY! They lie and scam people out of their money by saying they "refurbish" their consoles when it has been proven they do not. I have first hand experience with this. I bought an og xbox from dkoldies and they did not refurbish it. Sure it was clean, but they did not refurbish it at all. They give crappy third party controllers, and lie to the consumer. Support your local retro game stores or local game stores that have an online shop.

  DKOldies.com

  Date: 03/01/2023

  Hi Blaine! Thank you for your review and taking the time to provide feedback. I'm sorry to hear about this perception and experience of our business. Please contact me at [email protected] so that I can help look into a replacement or refund for your console. - Thanks, DK

• Review fromzachary c

  Date: 02/24/2023

  Be wary of this company. Their site has pictures of the console your receiving and a picture of the original licensed controller with it. You receive a 3rd party controller and wouldn't know unless you read everything, very not cool. They also seem to not refurbish their consoles. There is alot of evidence so suggest the consoles they send out are not cleaned inside. Or even if they are they do not redo the thermal paste or check for bulging capacitors which is normal with retro consoles especially ps3/Xbox. They claim to do things they actually don't do and also make you believe you are getting original equipment like controller and cables when in fact you receive 3rd party which are known to be not good. Better off going with ebay that has buyer protection and saving money and getting exactly what the seller shows.

  DKOldies.com

  Date: 02/27/2023

  Hey Zachary, Thank you for reaching out and bringing this to our attention. We take all customer feedback seriously, and we apologize if you feel that your expectations were not met. We strive to provide accurate descriptions of our products and their condition, and we're sorry if there was a miscommunication in this regard. If you would like to discuss this further, we would be more than happy to work with you to resolve any issues and improve your experience with us. Please feel free to reach out to us directly with your order number at ********************, and we will do our best to assist you. -- Thanks, DKs

• Review fromDonald M

  Date: 02/24/2023

  Please stay away, this company claims to “refurbish” consoles, and does not deliver on that promise. From simple cleaning to reapplication of thermal paste, they do nothing to extend the life of your machine, and try to scare people from checking with their bogus warranty sticker. Look elsewhere or simply buy used, as what Dkoldies is doing is overcharging for filthy time bombs. The addition of the e-waste third party controllers they include with these consoles is also complete crap for what they are charging and delivering. Don’t fall into their happy fun social media trap!

• Review fromEric C

  Date: 02/21/2023

  Great company that provides a great service to retro gamers. Customer service is amazing, shipping is quick, prices are fair. Bought multiple cartridges for Sega Genesis and all have been cleaned and in proper working order with no issues. Literally no complaints.

  DKOldies.com

  Date: 02/21/2023

  Hi Eric! Thanks for the review! Keep on gaming! - Thanks, DK

• Review fromJeremiah S.

  Date: 02/18/2023

  Myself and some friends have ordered multiple retro consoles (Nintendo 64, super Nintendo, original Playstation, and original Xbox) all systems have come with various issues to include not even powering on. Dkoldies claims that they refurbish all systems that they are selling and this appears to be a complete lie. They are changing a premium price for products that are faulty.

  DKOldies.com

  Date: 02/21/2023

  Hi Jeremiah! I'm sorry to hear about this experience. If you have an issue with an item purchased from us, please contact me at [email protected] for assistance - Thanks, DK

• Review fromRonald L

  Date: 02/18/2023

  Would give no stars if possible. I dealt with DKOldies twice in my life and I believe that’s enough for me. The products that they claim are refurbished are not! I’ve ordered consoles in better shape from eBay and they’ve been in working condition. Back in 2005, I purchased an NES that was supposed to be the original NES, and they sent me a fake. It didn’t even look like an NES. Order a PS3 back in 2015 and the console was filthy and did not work! Didn’t even bother to complain. Customers are better spending their money elsewhere. I am 100% positive that all of these positive reviews are DKoldies employees posing as actual customers to drive sales. Beware of this scammer company!

  DKOldies.com

  Date: 02/18/2023

  Hi Ronald, thank you for your review. I attempted to review this on my end and I do not see any orders from this provided information. We have a great one year warranty, so if anything happens we will offer an easy replacement or refund. If you have any information on an order and/or would like assistance, please contact ******************** - Thanks, DK

• Review fromCooper S

  Date: 02/17/2023

  I bought two wiis from DkOldies and they were so durty and not referbished at ALL. They claim to refurbish all consoles and I bought one in "good" condition after watching videos seeing them clean and "refurbish consoles." That's a marketing ploy as I received not one but two dirty, unopened, not refurbished in anyway consoles with a sticker on the back. They claim if I take the sticker off and try to clean it out myself it will void the warrenty? Weird cause it's against US law to do that. I had high hopes for this company but was ultimately highly disappointed

  DKOldies.com

  Date: 02/18/2023

  Hi Cooper! Thanks for taking the time to leave us a review. I see here that a replacement for this problem was issued back in May. If you are having trouble with your replacement, please contact me at ******************** as you are still covered under our 1 year warranty! Opening your console to clean it will not void your warranty, however tampering or modifying it will. I hope this helps clarify! If you have any further questions, please feel free to reach out to me. - Thanks, DK

• Review fromBrian O

  Date: 02/14/2023

  Bought a Nintendo 64, it wouldn't read any of the 20+ games I own half the time. Console was dirty and banged up internally and externally. Was far from what they call " refurbished ". After looking into this more I have seen multiple people on reddit and YouTube all saying they are having the same problems with this comoany lately. I would take your money elsewhere if you want an actual refurbished retro console.

  DKOldies.com

  Date: 02/15/2023

  Hi, I am sorry to hear that! Please reach out to us at ******************** and we will be happy to assist you! Thanks - DK