Reviews

This profile includes reviews for DKOldies.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  DKOldies.com

  2846 Main St Ste 5A Morgantown, PA 19543-9488

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  DKOldies.com

  PO Box 62 Pomeroy, PA 19367-0062

Review Details

• Review fromDon C

  Date: 04/02/2023

  I have bought a few Atari 2600 games from DKOldies. They worked and were in good shape. Last week I purchased an Atari 2600 console after my old one would not work. It came 3 days earlier than expected which was nice because my son was home from school and we enjoy playing the old Atari games. The console is sold as refurbished. The unit came clean on the outside and all the switches work well. The only thing I had an issue with is it did not come with an RF adapter which I thought it stated it came with in the description. Not the worst thing. I have spares.

  DKOldies.com

  Date: 04/03/2023

  Thank you for your review! Please feel free to reach out to [email protected] for any issues. -DKOldies

• Review fromChase S

  Date: 04/01/2023

  They claim to refurbish consoles. They do not. They will only open consoles to clean if they hear rattles within the console. They don’t replace thermal pastes or even deep clean the devices. They also up-charge more than the devices are worth by almost 2x at times. If a customer is savvy enough to open the console and see it’s not refurbished they make so much from inflating their prices they will send endless (non refurbished) consoles to try to solve the issue. You email/call them to speak with them about the situation but they will not respond. Customer service is rude and they lie about games being counterfeit as will be revealed in an upcoming YouTube video. They won’t respond to the criticism because it will open them up for $100,000s of lawsuits from scamming for so many years. DO NOT support this business or the snarky employees.

• Review fromChris B

  Date: 03/28/2023

  TL;DR Sketchy Business, SELL AT YOUR OWN RISK I sold a collection through Dkoldies. When I received my payment in the mail, it was roughly $50 short and the only reason given was "counterfeit Pokemon Pikachu yellow." I had no clue the game was counterfeit as I've had it since I was a child. After reaching out to customer support to try and get my cartridge back, they told me they could not distribute it or pay me for it since it was counterfeit, and after some prying, came to the conclusion that the cartridge would be disposed of to take it out of circulation. Fine. But, the representative I dealt with was rude, unhelpful, and lied to me about their policy, claiming they "don't ship items back in lots" and "it's clearly outline on their sell page" and when asked to clarify blew me off. Nowhere on the sell page does it say that, it says "We do not return damaged games" and "all transactions are final." Items not compensated for are not part of the transaction, so they hide under these blanket statements and if they cannot/do not want to pay you for the items you send them, they will keep the items and not send you any sort of compensation. Please be wary about sending your items to DK Oldies, because you'll never see them again, whether you're compensated or not. It's their policy after all.

• Review fromDawn C

  Date: 03/28/2023

  This company is amazing! All our favorite games/consoles from our childhood AND the customer service is so quick to respond and incredibly helpful! Will definitely be buying again!

  DKOldies.com

  Date: 03/29/2023

  Hi Dawn! Thank you so much for your review! Let me know if I am able to assist with anything! - Thanks, DK

• Review fromAngela H

  Date: 03/21/2023

  I was very impressed with DK Oldies! My game was well-priced and arrived very quickly. They had the game I was looking for in stock and at a better price than the few places I had found that actually had it.

  DKOldies.com

  Date: 03/22/2023

  Hi Angela! Thank you so much for your review! That is so great to hear. Keep on gaming! - Thanks, DK

• Review fromAvery K

  Date: 03/19/2023

  Bought a "refurbished" N64,yet when I received it, the inside was practically nothing but dust and the motherboard was water damaged. The way you REFURBISH a console is that you clean it up INSIDE AND OUT, test the console and REPLACE things that are not working/damaged, and last, but not least, make sure it ACTUALLY WORKS. I definitely will not be buying from you anymore.

  DKOldies.com

  Date: 03/20/2023

  Hi Avery! Thank you for taking the time to leave us a review. Damage like this is unacceptable. Please contact our team at ******************** so that I am able to help with an easy replacement or refund - Thanks, DK

• Review fromJessica R

  Date: 03/09/2023

  Great place to get your games. Shipped super fast and the owner emailed thanking me for the order and making sure everything went smoothly. Definitely recommend!

  DKOldies.com

  Date: 03/10/2023

  Thank you for your review! We love to share our love of Retro Gaming with fellow gamers like yourself. Keep on gaming!-DKOldies

  DKOldies.com

  Date: 03/11/2023

  Hi Jessica, thank you for the great review! Keep on Gaming! Thanks - DK

• Review fromJacob B

  Date: 03/04/2023

  As somebody who has purchased twice from here, made 2 different orders, I have received cosmetically flawed NES and SNES games I marked “Good Condition” when I ordered them. They had imperfections and marks on the labels of my games. For the prices I paid, this company is a total scam. Getting a game here in reasonable condition is a hit or miss. Price check your video games elsewhere where you can actually see exactly what you’re being sold. I won’t be giving these guys any more of my money.

  DKOldies.com

  Date: 03/10/2023

  Thank you for your review today! I am sorry that you've experienced issues with previous orders. Please reach out to ******************** so I am able to resolve these issues for you! I look forward to hearing from you soon. -DKOldies

• Review fromRyan S

  Date: 03/03/2023

  Absolutely love buying retro games and consoles through DKOldies. Everything I have received has been clean and fully operational. I did have one small issue with a missing game in an order and their customer service team jumped on it right away and sent out another one. I will continue to buy from them and grow my collection.

  DKOldies.com

  Date: 03/10/2023

  Thank you so much for your review! I am so glad we were able to provide an awesome experience for you. Thank you for sharing your love of retro gaming with us. -DKOldies

• Review fromDEREK M

  Date: 03/01/2023

  They will not clean the inside of games. I made a purchased for a "cosmetically Flawed" game through DKOldies and what I got in the mail was cosmetically flawed but the inside was the worst. Rust on the inside, on the board and just full of dirt. I read over the note the sent saying "These items are cleaned, "... the word cleaned is something the company definitely did not do. As a first time buyer and seeing the youtube videos I thought it maybe a one off but I am wrong. Please change your wording on "Cleaning". Cosmetically flawed is fine but the board, on the inside of the case, should not have rust and damage.