Reviews

This profile includes reviews for Dream Team Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Dream Team Home Services

  300 S Pennell Rd Ste 200 Media, PA 19063-5959

  
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  Dream Team Home Services

  1 E Eagle Rd Havertown, PA 19083-2203

  

Review Details

• Review fromSusan P

  Date: 11/20/2024

  If I could give 0 stars I would. I wish I had seen the other review before I called these thieves out to help my husband with installation of a water heater. My husband had done all the work but couldn't get the pipes soldered properly and it was leaking. I called dream team because they had an A+ rating with BBB and they were local. I asked what they thought it would cost to finish the job. ******** in the office said they couldn't quote a price because they hadn't seen the job and didn't know what was entailed but they charge $69 to come into the house to review the work. I said that seemed like a lot and she said because we were in a tight spot the tech would probably waive the fee. The tech came out two hours later and looked at the job. He tapped on his computer briefly and quoted my husband $800!!! To solder two pipes in 4 places!!! He said it would take him about 30 minutes. $800 for 30 minutes? He acknowledged his company was not the cheapest around. Highway robbery!! My husband paid him the $69 and sent him packing. These crooks should be run out of town. There is no reason to charge such an outrageous amount for such a minor fix. They are taking advantage of senior citizens who are at a disadvantage. Shame on you Dream Team. You should be called the Nightmare team!!!After reviewing some ******* videos my husband tried the soldering again and was successful. Thank God! I want my $69 back you thieves! ! If I had been home when the tech was there he would have left empty handed.

• Review fromJack H

  Date: 05/31/2024

  Stay away from these crooks. In 2021, we had them replace our A/C condenser and replace a piece in our basement. When I looked at their quote, I asked, "Wait...if I choose my own A/C condenser...that seems like it's going to save me like $2,500, is that right?" "Yes, but we wouldn't be able to cover that with our warranty." "But the unit costs about $3,500, so if it has any issues, the odds of those issues costing more than $2,500 are extremely remote." Their rep ******** his feet, gave me some shifty side-replies, and I eventually pinned him down to, "Yeah, probably." So they tried to s**** us out of $2,500 for the privilege of choosing our A/C unit, which is the one I picked by myself after 15 minutes of online homework. They did the same thing with the component in our basement, except they hurried and ordered the part without my OK, before I could do the same thing and order it myself. They overcharged us about $800 for one $250 part. But wait, there's more. To be honest, we missed a couple payments to them because we were going through a lot of family crises, and they put a mechanics' lien on us and a law suit, so we paid them IN FULL 2 days after being served the papers. Fast-forward to May 2024 (when this was written), and we were served new papers for a renewed lawsuit...for a bill we paid in full 3 years ago. I learned that the mechanics' lien was sill in place on our property, which would have hurt us if we had tried to refinance or sell our property (which thankfully we hadn't). So this company hit us with a wrongful lawsuit because of either shoddy book keeping or a desperate attempt to squeeze money out of people because maybe they're starting to fall into the red... Either way, steer far clear of these people. They have predatory practices in place and are either grossly incompetent at record keeping, or that's just another way they try to steal from their client base. Dream Team my a** They're a g-d nightmare.