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Business Profile

Fire and Water Damage Restoration

Paul Davis Restoration & Remodeling

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Paul Davis Restoration & Remodeling's headquarters and its corporate-owned locations. To view all corporate locations, see

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Paul Davis Restoration & Remodeling has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Gideon C

      Date: 11/07/2023

      Thankfully, the Ashland, KY branch is shutting down because I wouldn't hire them to clean the dog shit out of my yard. Their mitigation team did more damage to our home than the fire did. On top of their unacceptable mitigation efforts they have stolen our money for our remodel and, even though they have not done any remodel work and four months have passed, still refuse to return the money. Because of this the new company we have hired to clean up the mess PDR created in our home has pulled out because our insurance company refuses to pay them until PDR returns the money. This has caused additional unnecessary stress and mental anguish for my wife and I and we are still displaced 6 months after the fire happened with no end to this nightmare in sight. Our insurance has made the corporate office aware of the issue (Liberty Mutual has four other claimants enduring the same hell) but so far no one seems to care about the unethical business practices of one of their franchisees. To me that suggests that no one at PDR actually cares about their customers or their own reputation.

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