Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

AAA Brothers Heating & Cooling

Reviews

This profile includes reviews for AAA Brothers Heating & Cooling's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AAA Brothers Heating & Cooling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.33/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCarolyn R

      Date: 06/28/2024

      Beware!! I financed my HVAC system with a company that they use called Service finance Company, LLC. Aaa took care of all the paperwork for loan with me In around April 2024.I was told that it was interested free for 18 months by ***** in their office. I plan on paying the loan off soon.However I received a bill from the finance company showing that they applied almost $160 some odd dollars towards a interest pay. I called ***** and she said the finance company was wrong I should not be charged interest until after the 18 month time alloted foe the interest free period. She said she had nothing to do with the loan to call the loan company back.I told her that the loan company told me to call her.She then said they put all their customers with the same plan. And I am the only one complaining. Strange she would now say that to me. Something appears very wrong.
    • Review fromJay K

      Date: 05/23/2024

      No idea where these positive reviews came from. I guess advertising in the ***** pincher/clipper magazine and offering a discount (have that on tape from a customer) gets a solid rating...Anyway, here we go:-we bought a home where they had installed an AC system. The system died after 5 years and 40 days. They refused to cover it because the warranty was only 5 years and they don't make exceptions.I asked her about them coming out to at least look and make a determination of how bad it is (2 other companies said the unit bled out and is cooked) so she gives me a date two weeks in the future. 10-2 they will be there. She calls at 2pm to say that they can be here in a little while. We took off work to be able to accommodate the hours they specified and when presented with that she said "well there are emergencies based on the weather". Wtf? It's been like ******************** anything that would facilitate not being able to stick to a 4hr window.This is a company that sold a system that most people have for ***** years, it died in 5years (and 40 days, lest I forget) and they refuse to honor their service. Just like when you see reviews on Amazon and it says incentivized, yelp doesn't require you to post that part. I was cordial, I did all I could to make this an easy fix. Now it's my turn to make things difficult, you'll wind up with a lot more hassle than I ever did.Wait for ******************************************
    • Review fromMykola S

      Date: 06/20/2023

      Great Service and reasonable pricing. Highly recommend this service to anyone who is in Philadelphia, Bucks or Montgomery County.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.