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Business Profile

Towing Company

Don's & Sons Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromJai S

    Date: 09/02/2024

    If I could give a negative rating or 0 stars I would! They are thiefs! Theres no 2 ways about it .
  • Review fromRob F

    Date: 06/20/2023

    The most rude business tactic I have ever been forced to work with. Rude person ever. 42 hangups until I finally understood his speeking about his 45 years of business. Hard to believe they have existed that long with such rude people. Unable to hold a civil conversation or answer even a simple question. But I am sure he wants paid for what ever reason the car is there at all. For better results never deal with them. Always have a police person with you when you deal in person. If zero was an option that would be my rate.
  • Review fromTalia D

    Date: 12/08/2022

    They are SUPER RUDE. They answer the phone like your bothering them about YOUR CAR. They have NASTY attitudes. They constantly belittle you. Two other tow companies I called about my car warned me before calling that they are VERY RUDE!! NO CUSTOMER SERVICE WHATSOEVER!!!!!Gave me the HARDEST Time and I STILL don’t know where my car is!!! They won’t even CONFIRM OR DENY whether it was towed. Basically telling me they don’t have a record of tows WHICH I KNOW IS A LIE!! All they say is call the police but when they didn’t answer and I called Dons back they said “idc thats not my problem” and basically hung up in my face
  • Review fromKay R

    Date: 11/23/2022

    The predatory, abusive, and intimidating tactics used by the owner is disgusting. I spoke with the manager of rent a car enterprise who had to help me get my rental car back from this business after it was towed from my street and then stored at this location while I was out of state for 5 days for graduate school. I had 4 grown men intimidate me when I tried to get paperwork and belongings of mine from the car which were for my work. I had 4 men corner me and scream at me that I could not collect my own clothing and paperwork. I spoke to Harrisburg police dept who stated I should have called for an officer to arrive. I fled with a coworker who was trying to help me after these guys cornered me. I am 5 foot 2 and 120 lbs with 4 obese men screaming at me.

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