Reviews

Review Details

• Review fromDonnie L

  Date: 10/22/2024

  I've never thought to look SSRS up again after making sure it was a real thing a couple of years ago until now.Happened to see this review stuff for the BBB and was kind of shocked the rating was so low. I went in assuming the letter I got in the mail was a scam and read stuff online to make sure it was legit. Everything said it was and I went through with it and I have gotten a decent amount of surveys over that time.None of them are crazy long and are not too information specific. And after every one, you get a question asking if you'd like to receive compensation for your time in the form of an e-gift card, which for me everytime has been 5 dollars. Maybe more or less for other demographic groups and surveys, no idea.I've done it like 10 or 12 times I think and every time I've gotten an email within a minute asking which kind of gift card I'd like. If you get a letter in the mail with a dollar in it from the SSRS, look into doing it. It is actually real.

• Review fromTerence W

  Date: 05/17/2024

  This business is a scam. They offer immediate cash for completing a 10 minute survey; which never happens. They used the US ************** sending thousands of postcards out to gullible seniors. Then they sell the information gleamed from the survey to many willing telemarketers. I know. because my unknown caller volume and junk e-mails have skyrocketed over the last four weeks. I am also filing a complaint with the ** State ************************* about SSRS's practices.

  SSRS

  Date: 06/05/2024

  Hello ********************, please know that SSRS is a Market Research company, and we have no affiliation with any telemarketing activities/businesses. We conduct public opinion surveys, and all information collected is held in the strictest confidence and never shared with anyone from outside of our company. For the surveys we conduct, we sometimes offer incentives to respondents for completing an individual survey. Our records indicate that you completed two such surveys, one on 3/25/24 and another on 5/15, and I believe you received a gift card for each of those completed surveys. If you have any additional concerns, please don't hesitate to contact us at SSRS. Thank You.

• Review fromCarol K

  Date: 02/03/2024

  Questioner was very patient and clear. She explained all the questions completely and was willing to repeat any time I misunderstood the question. I enjoyed taking the questions and thinking about them. I believe they are trying to find out how the general public feels about things going on in our great nation. I am always happy to give my opinion....on anything! :)
  

• Review fromAlex H

  Date: 02/10/2023

  Two surveys completed so far and still no compensation. After completing the first survey, I am told I will receive $15 gift card 'immediately'. I never got it. When I call, no one picks up. I emailed. No one answered.
  I got a follow-up email with a separate $25 survey. I figure I will complete it and see if I get a reply. I completed the survey and this time I am told I will get a gift card code 'in 48 hours'. Never got it.
  Judging from the reviews here as well as on other platforms, this business is ready to provide many excuses, usually about some sort of 'glitch'. If this problem has been happening for many months and in fact for years (do your own search to see what others say) it is probably not a 'glitch' but a systemic problem with the company. No one ever picks up the phone, nor calls back. They also do not answer emails. Rather than giving excuses, fix the problem. Just my two cents here. Just my opinion.

  SSRS

  Date: 02/14/2023

  According to our records, both incentives ($15 and $25) were received/claimed by the respondent on February 10.
  
  The respondent indicated they tried to reach us via email and by phone regarding this matter, but after an exhaustive search through our respondent communications, we were unable to locate any communication from this person.

• Review fromJohn N

  Date: 12/03/2022

  SSRS sent me a nice letter in the mail with a $1 bill. They promised a $10 electronic gift card immediately upon completing a specific survey. After completing the survey, the system asked for an e-mail to send the gift card to which I provided. I was then invited to join the panel for an additional $10 electronic gift card. I diligently filled out all the membership pages. After all that, I checked my e-mail ... NOTHING. Not even an acknowledgement. I contacted the company through their website and they claim that my e-mail is nowhere in their system. From my standpoint, they got my survey results, they got my personal information and I got the dollar that came with the invitation (which I could have just kept). Very suspect. Be wary.

  SSRS

  Date: 12/07/2022

  Hello Mr. Natale, please allow me to apologize. We encountered a technical clich in our system that has been rectified. A member of our team will be reaching out to you directly to explain what occurred, make sure you are properly compensated for your survey participation, and to re-invite you to join our panel. Thank You.