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Business Profile

Air Conditioning Repair

Service Call Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Repair.

Reviews

This profile includes reviews for Service Call Pros's headquarters and its corporate-owned locations. To view all corporate locations, see

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Service Call Pros has 2 locations, listed below.

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    • Service Call Pros

      45 Creekside Dr Enola, PA 17025-2916

    • Service Call Pros

      2001 Rupley Rd Apt 311 Camp Hill, PA 17011-9025

    Customer Review Ratings

    2.33

    Average of 3 Customer Reviews

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    Review Details

    • Alyssa H

      Date: 01/08/2025

      We had Service Call Pros work on our HVAC system through our warranty company at the end of 2024. They diagnosed the issue quickly, and returned with parts about a week later. Our furnace is working again! No complaints.

    • Julie T

      Date: 12/16/2022

      ZERO STARS! AHS sent this "company" to our home to fix/access our furnace issue (no heat). The guy opened up the back of the furnace, took pictures, and said we should get a carbon monoxide detector in the basement! I was like "What"? He left after 5 minutes of being there with no explanation and no remedy or plan of action. I have tried to call the company to get their diagnosis. They do not answer their phone. When I called him a few days later, I actually got him on the phone and he asked if he could call me back. I am still waiting for a return call two weeks later. If a warranty company assigns them to come to your home, ask for another company. No integrity, No Customer Service, No nada! What a shame!

    • Virginia P

      Date: 06/30/2022

      Wish I could give NO STARS AT ALL!! Do NOT use this company. They don't understand what customer service or professionalism mean. I put in a request with my home warranty co. late on a Saturday as my AC conked out. I heard back late Sunday that Service Call Pros would be here the following Thursday between 11am and 3pm. At 2:30pm on Thursday, I received a text asking that I confirm my appointment for Saturday between 10am and 2:00pm. In the text they didn't mention who they were (company name) or what the appointment was for. The text just said "Hello, I wanted to confirm your appointment for Saturday ...". Assuming it was for my AC needing to be serviced, I immediately texted them back about the appointment being for today (Thursday), not Saturday. They said "The warranty company gives their first available and it does not always match ours as we do business with other companies.". They also said they told the warranty co. about the date not being good for them & wasn't sure why the company didn't update me. I then called my warranty company who told me that they only found out this afternoon about the change. Interesting that Service Pros didn't notify the warranty company or me until 2:30pm on the appointment date, but they supposedly knew when the appointment was made by the warranty company that it was not good for them. I do not want to give them my business so I asked the warranty co. to reassign my claim to another company. Temperature is in the high 90s & now I have to wait even longer to get my AC serviced.

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