Reviews

This profile includes reviews for Schneider Heating Corp's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Schneider Heating Corp has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Schneider Heating Corp

  172 Unionville Rd Butler, PA 16001-9650

• 

  Schneider Heating Corp

  112 S Broad St Grove City, PA 16127-1523

Review Details

• Review fromLeigh B

  Date: 03/10/2023

  Called them on a Wednesday when the furnace stopped working, they DO NOT have one hour service. They came Saturday and the technician said we needed a part, ordered the part, and said it will be in Monday. I called Mon and it was not in, called Thurs and they said I had an appointment on ********* to me. Came and fixed it. 2 weeks later same part broke, technician parked in my Front yard and tore it up, looked at the furnace for an hour, came up and asked me what was wrong I told him I dont know, thats why I called you. Turned out it was same problem and had to order the part again. Took over a week for the part, scheduled for Friday, Friday they call to reschedule no technician . Talked to supervisor that said the part wasnt in. Get your story straight before you lie to your customers.

• Review fromTim R

  Date: 01/14/2023

  called ******** Heating early yesterday morning because our furnace was coming and we were getting cold.They took my information and told me that they would get someone here at my residence between 11 am and 6 pm, After 6 pm then still did not arrive So I called them back then called them back and they denied that I even called. My mom purchased a furnace and central ac unit from them and that's how they treat their customers.

• Review fromKelly D

  Date: 12/28/2022

  My uncle purchased a furnace and was told they had 1 hour service. Furnace quit working during the cold holiday wknd. He called and was told no one on call. He had to call another person to get it fixed. So much for one hour service or any service at all.

• Review fromGloria S

  Date: 09/26/2022

  I purchased a new furnace in 2019 and also purchased a 10 year extended warranty. The warranty stated that an annual maintenance had to be completed at a cost of approximately $120. Last year it took several months after calling to schedule for them to come and complete the maintenance. This year I called to set up an appointment and was told that I had to wait until someone cancels because I am not part of a Comfort Care program. I called early since last year it took several months for them to come. Even though I have the warranty and still pay a fee for the maintenance, they would not even set up an appointment. Who knows when and if they will call to complete the required maintenance to not void the warranty!?!
  
  
  

  Schneider Heating Corp

  Date: 09/28/2022

  At One Hour we take a lot of pride in our promises to our customers. A promise that we live everyday is to our ************ members (our HVAC maintenance plan), letting them know that they get front of the line service. While we would love to be able to serve every customer that calls as soon as they call that is unrealistic and would cause us to not keep our promise to our ************ Members. We attempt to explain the membership to non ************ Members that call in and also offer to put them on a standby list so that if an appointment cancels, which happens often, we can squeeze the non member in.This customer chose to not take one of the standby appointments.We have reached out and attempted to make a concession to get the customer on the schedule outside of our guidelines to attempt to reconcile as well as reminded the customer that the ************ costs them less than paying for maintenance per visit and is open to anyone who cares to join. The customer has not chosen to take our offer to schedule their maintenance.