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Business Profile

Games

Retro vGames

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Games.

About

Important information

  • Additional Info:
    The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company. Finally, the BBB reviewed the company's website to determine any policies the company had regarding issues that were the subject of our investigation.
    Consumers allege that they purchase items but do not receive the complete order, some consumers allege they only receive one item out of a bundle pack. Many consumers claim the items they do receive do not work yet they are unable to receive a refund. Company website states there is a 90 day warranty. 
    BBB brought these allegations to the business and the business did not respond. BBB will continue monitoring the business.

Business Details

BBB File Opened:
11/24/2021
Business Management:
Mr. Help Desk, Complaint Handler

Additional Contact Information

Customer Contacts
Mr. Help Desk, Complaint Handler
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Twitter

Additional Information

Business Categories
Games

Latest Reviews

  • Haley C

    "I ordered a Gameboy on their website. They have a color preference section to pick a color, but it doesnt actually mean you will get the color you selected." ... Read full review

  • Chancellor G

    "Ordered a handheld game system from them. Days after it the shipping notification, no shipping details were available." ... Read full review

  • Tracey R

    "Very poor customer service. I ordered a Wii bundle (console and balance board)." ... Read full review

View all Reviews

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