Reviews

This profile includes reviews for Moda Moving Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Moda Moving Services LLC

  26211 SW 95th Ave Ste 500 Wilsonville, OR 97070-8221

  
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  Moda Moving Services LLC

  18409 Cascade Ave S Tukwila, WA 98188-4714

  

Review Details

• Review fromKirk B

  Date: 12/29/2023

  Out of about 12 corporate moves all around the world, this was without a doubt my worst moving experience. Don't be fooled by their Pricelok guarantee. Read the fine print before you sign. In fact, the Pricelok guarantee locks in nothing. Moda charged me for additional packaging the day of packing and then charged for additional packaging six weeks after my furniture was in storage. When they are holding your furniture hostage, there's nothing you can do but pay the money. Run, don't walk to another moving company!

• Review fromJen D

  Date: 02/25/2023

  This business is a total scam. The cost of the move was twice as much as the estimate. I paid for a truck and they did not use it. They used my equipment. They were inefficient and slow. Did not place furniture as promised. Left huge ***** of tape everywhere. They left me with a mess and an empty bank account.

• Review fromLaura H

  Date: 02/21/2023

  This is a terrible company, who doesn't care about the customer. I recently moved and had to get a uhaul to finish my move due to their incapable skills of loading. They wanted to charge 3 times the amount quoted and items were damaged. Do not use them.

• Review fromGary G

  Date: 11/18/2022

  Moda Moving is the most dishonest, unethical, and incompetent company I have ever dealt with in my entire life.*We filed complaints with the Better Business Bureau, ****** ********** of ******** FTC, FMCSA ********************************************* ATA ******************************** and ******************************** because so they were so unethical and incompetent.*Four of our biggest complaints were:*Item #1 Moda Moving relocation consultant that came to our home knowingly and deliberately deceived us.*Item #2 Moda Moving was negligent in moving our household items in a timely manner.*Item #3 Moda Moving was negligent in the handling our items multiple times and storing in a warehouse for two weeks, which resulted in numerous damaged and missing items.*Item #4 Moda Moving did not respond to phone calls for status of our move as well as our complaints.*Beware of this company. There are masters at "bait and switch". *It took us six months and countless emails, forms, communications, before we got $1500 back from their parent company, ***** ******** *** *****. However we lost much more than due to the "bait and switch" tactics they used and items lost/damaged that we didn't get reimbursed for, due to our items being loaded/unloaded multiple times and stored in a warehouse.*I never did get my 16' extension ladder. I honestly think they stole it, and it's sitting in the warehouse in ***********.*And beware, the movers I had were not "professional movers". They were kids out of high school and dumber than a *****. Didn't even know to turn my leather chair 90 degrees so it would fit through the door.*The saddest part is Moda touts their company as a Veteran owned, veteran operated company. Do not fall for that schtick. Veterans have a code of conduct. They have honesty and integrity. If Moda is indeed a Veteran owned, veteran operated company, I speculate that all of them were dishonorably discharged.

• Review fromMARY BETH M.

  Date: 07/24/2022

  I requested an early start, expecting the movers to show up between 0800-0830. It was a holiday weekend, so I wanted to start early and chose a 3-person crew. When no one arrived by ****, I called the office. I was sent to vm the first 2x and got through to someone the 3rd time. He told me there was an arrival window of 0800-1000 and the crew should be there any minute. At ****, I got a call from the crew. They told me they would be there between 30 and 40 min. I let them know this arrival time was a lot later than I expected. They arrived at ****, 2+ later hours than expected and past the arrival window'. For 45 minutes, 1 crew member took inventory. The other 2 wrapped my mattresses and returned to the truck. After completing inventory, I was given a quote of approx. $1200 for an ~5-hour move. Ive moved every year since 2014 and this is semi-accurate (i.e.: 2 hours to load, 1.5 hours to unload, + travel time.) The loading was on the same level. Unloading was one level up. The first box was loaded at ****. The crew completed loading at ****. They arrived at the new location at **** and requoted me a price of ~$2000. They unloaded and were complete at ****. I would never use this company again. 1) The movers arrived late when I specifically requested an early arrival. This request was on my paperwork and ignored. The crew said they were assigned warehouse duties in the morning and that was the reason for their late arrival. 2) Spent my money taking inventory that was unnecessary. At a minimum, the other two movers could have been loading the truck as the first mover took inventory. I paid for a 3-person crew, where 2 people did almost nothing for 45 min. 3) Because of the late arrival in the morning, the moving crew was stuck in traffic on Friday before a holiday. This was the specific reason I asked for an early morning start and was preventable. This cost me almost an additional $800. Huge waste of my time and money.