Identification Equipment
ID Card GroupAbout
About This Business
- Identification and access control products
- Promotional products for loyalty or membership programs
- Gift, payment, or phone cards
- Complete photo ID systems and starter kits
Industries such as business, schools, government, military, law enforcement, healthcare, gaming, hospitality, trade shows/conventions, sports & entertainment and more choose ID Card Group for its selection, expert service, and low price guarantee.
Products and Services
Business Details
- Local BBB:
- BBB of Northeast California
- BBB File Opened:
- 5/20/2009
- Business Started:
- 1/1/2003
- Business Incorporated:
- 12/18/2007
- Type of Entity:
- Corporation
- Business Management:
- Mr. Dusty Poole, Director of Operations
Additional Contact Information
- Principal Contacts
- Mr. Dusty Poole, Director of Operations
- Customer Contacts
- Mr. Dusty Poole, Director of Operations
- Additional Phone Numbers
- Other Phone: (916) 290-5170
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
- To prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at (877) 868-0012 or [email protected] with any questions you may have.
ID Card Group offers a 30-day return policy on selected items based on manufacturer return
policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.
All products returned MUST be 100% complete:
- Contain ALL original boxes and packing materials
- Have original UPC codes on the manufacturer boxes
- Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.
ID Card Group does not accept returns on any of the following:
- Custom Order Items
- Printers
- ID Systems
- Access Control products
- Opened Software
- Opened Ribbons
- Opened Accessories
All orders are subject to a 20% restocking/processing fee.
Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.
ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted. - Business Categories
- Identification Equipment, Office Supplies, Identification Card Services, Badge Supplies
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