Reviews

This profile includes reviews for National Warranty Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

National Warranty Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  National Warranty Corporation

  null Springfield, OR 97477-1004

  
• 

  National Warranty Corporation

  PO Box 830637 Birmingham, AL 35283

  

Review Details

• Review fromSolomon R

  Date: 04/30/2024

  This company paid a service provider who had not done the work on the invoice. They did not check the signature against the original contract. If they had they would have discovered That the signature didnt match. Even though they had three ways to Contact me to see if the work had been preformed to my satisfaction they did not, before paying the vendor. All the reps say is thats their policy. This company doesnt care about their customers and treats customers very poorly. It has cost us almost $3000 which well now have to pay, as National RV Warranty wont pay to make the repairs as theyve paid a fraudulent claim, without checking with their client. Very disappointing, stay away from this company.

• Review fromAmza H

  Date: 07/27/2023

  Would never use, ripoffs left me hanging out to dry over transmission out in my truck after voicing my issues and concerns. Payed $4500 for warranty that does nothing pretty sure this company is a scammer... Transmission started shifting strange just as I pulled off to check it dumped oil everywhere had to tow at my expense and now they want shop to tear it apart to determine if they want to pay. With being disabled thought buying a extended warranty was best, I won't make that mistake ever again.
  

  National Warranty Corporation

  Date: 07/28/2023

  To respond to the review appropriately, we will need further information. If we could be provided with a copy of the contract or the vehicles VIN, we can perform a more thorough search and respond to the issue(s) raised in the review. The information may be sent to ***************************** Please refer to this BBB review in the subject line of the email. 

  The language that appears in our contracts are very similar to this: "What to do in the event of a failure" In some cases, "You may be required to authorize the repair facility to inspect or tear down Your Vehicle to determine the cause and cost of the repair. You will be responsible for these charges if the Failure is not covered by this Contract. We reserve the right to require an inspection of Your Vehicle prior to any repair being performed. We reserve the right to move Your covered Vehicle to another repair facility".

  We cannot, and do not deny claims that are not diagnosed to determine coverage eligibility. We would like the opportunity to review this claim and respond to our customer. 

  Thank you,

  ***********************

  Director of Claims

• Review fromMichelle B

  Date: 11/01/2022

  Hi I have had so much trouble I have been waiting for 2 month's to get my car back I gave my car to NWC to fix my transfer caseing repaired an that machanic sent me a email saying your warranty company is unbelievable to deal with so I am putting your car out on the street sonce that I had to pay to have it towed an finally they said your car is machanically fine I drive it home an then I get told my bairing needs to be fixed so I get lube ***** to fix it an it cost $700 dollars Iam on the ** pension an can't afford this now I had to take it to get diagnosis for a leak an find out it has a crack in the coolant manifold Iam paying $10:000 dollars for my car an did not think a car worth that would have all these problems it's making it impossible to keep up with the cost of all these machanically problems I hope I don't have to wait to long to get it back an I sent NWC the report about the the transfer case saying it had oil all over it so I think they have put the transfer case in to roughly an cracked the manifold I think it's wrong I can't even do part time work.