Menu Service
The Takeout Times LLCInformation and Alerts
Service Area
Alert Details
This business has 3 alerts.
Pattern of Complaints
On January 30, 2024, Better Business Bureau recognized a pattern of complaints from consumers asserting concerns with services, billing, refund, and the contract they entered into with The Takeout Times. Consumers allege they are purchasing advertising that is not being produced and/or distributed within the timeframe agreed upon in the contract, or at all, and are having trouble getting refunded.
On February 7, 2024, BBB notified The Takeout Times LLC of the complaint pattern. To date, The Takeout Times has not responded to BBB’s request to address the pattern.
Alert 1
On January 30, 2024, Better Business Bureau investigated The Takeout Times LLC’s business practices. This investigation was prompted by a pattern of complaints. Consumers allege they are purchasing advertising that isn't being produced and/or distributed within the timeframe agreed upon in the contract or at all and are having trouble getting refunded.
According to Oregon Secretary of State, The Takeout Times’ business registration is dissolved as of December 21, 2023. To verify The Takeout Times’ current status, please contact the Secretary of State at (503) 986-2200 or https://sos.oregon.gov/Pages/index.aspx.
Alert 2
According to business registration information from Oregon Secretary of State, Denena Reamy is the owner of Steakout Takeout LLC. For more information on Steakout Takeout LLC, please refer to its BBB Business Profile at https://www.bbb.org/us/or/portland/profile/menu-service/steakout-takeout-llc-1296-1000169164.
Important Information
Advertising Review
On February 7, 2024, Better Business Bureau contacted The Takeout Times LLC concerning advertising claims found on their website, https://thetakeouttimes.com/. Specifically, The Takeout Times claims their “booklets effectively reach residential and business audiences within your community” and that “Depending on the size of your city, each participating restaurant will distribute 10,000 to over 100,000 menus annually.”
According to BBB’s Code of Advertising, advertisements should be truthful, sincere offers to sell. All advertising that may mislead or deceive consumers should be avoided. Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. Claims relating to performance and results should be backed up by reliable evidence. Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
Despite BBB’s written requests, as of March 4, 2024, BBB has not received a response to our advertising review. For more information about BBB’s code of advertisement, please visit https://www.bbb.org/code-of-advertising.
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