Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repair

S.M.C. Auto Works LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jacqueline H

    Date: 08/23/2023

    I went to this business based on a as-is car purchase from a nearby used car dealership. After having the car for eight months the engine light came on, and the car began to act rough when driving it. I took it back to the dealer and agreed to pay for the engine to be replaced. I went to this establishment and felt that I was getting a fair price and fair subject matter expert for the engine replacement. Since then, I went back to S.M.C. seemingly every other month for a different sensor light, replacement, or repair for something I was told I needed, and charged, but only after the installment. For example, the front passenger light bulb and stop leak for a transmission flush I was not told about prior to the repair. It was done and I was charged for it. I have poured money into this car for the same repair. And today, I cannot drive it safely because the repair that should have taken care of a slipping clutch is broken and they want over 3-grand for the repair. I have given them over 6k for all of the repairs and still have the same exact problem. I know that so far, I have not met one customer of color at their place of business. And I feel that might be a factor for me feeling like I am being taken advantage of.

S.M.C. Auto Works LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.