We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

3D Printers

3D Printers Online Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in 3D Printers.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Sean F

    Date: 02/07/2024

    Quick support and the webshop is more user friendly. I have ordered foodbot S2 food 3d printer for ********* in *************. Item received in good condition and it's working great. Kudos to ****** for his excellent customer service.

    3D Printers Online Store

    Date: 02/08/2024

    Dear Customer,

    We are so glad to hear your feedback about your experience! Thanks for choosing 3dprintersonlinestore.com. Please keep supporting us.

  • Timothy M

    Date: 02/23/2023

    Dealing with this company has been a total nightmare. I ordered a Creality Ender S1 Pro December 15th 2022. No problem taking my payment. Was told that it would ship in the next 2 to 3 working days. Didn't hear from them for a couple of weeks, so I inquired about my order 12/28/22. I was told that it is now back-ordered and that it would be in at the end of December, or beginning of January. I inquired about another model, and was asked to wait a few more days for the Ender. I told them that I would. 1/6/2023 the shipment was blamed on the ***** surge in *****. Again 2 to 3 days to ship. 1/7/2023 I got the tracking information. 1/9/2023 the LED light shipped separately . 1/9/2023 the shipment was canceled by them for no apparent reason. 3DPrinterStore said that it was because of a logistics issue. 1/10/2023 I tried to cancel he order for the first time. And I made ****** aware that I was canceling. That PM was told that the oredr was shipped already. 1/12/2023 I tried again to cancel the order. Received email stating that once the order has been canceled, I will be refunded 1 to 2 days. I was told that it was too late and that I would have to refuse the delivery and have the printer returned. The printer arrived 1/24/2023, and was refused. The printer spent until 1/27/2023 trying to be delivered back to them. 1/31/2023, After I let sales know that the items have been returned, I was once again asked to wait a couple of days for the vendor to refund my money. Needless to say I still haven't received my refund. I am opening a PayPal dispute with this company today. My advice would be to find some other company that cares more about the customer.

    3D Printers Online Store

    Date: 02/07/2024

    Hello ***************************,

    Thank you so much for taking the time to leave a review.We are so sorry that you werent satisfied with the quality of your order!we can discuss your concerns? Our customer service team can be reached at ********************************** We value you and are eager to speak with you as soon as possible.

    Sincerely,

    *********************

3D Printers Online Store is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.