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Business Profile

Plumber

Evenflo Plumbing, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

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  • Damon A

    Date: 12/28/2024

    First of all I would like to make it known that I am humbly a 100% disabled United States Army Veteran. I have all the proof needed. Just so I am clear why this is on another level of disgusting in my opinion. I recently had Evenflo Plumbing out of *********, ******, come out to my residence in *********, ****** for a service call. The reason for my request for a service call was to check all upstairs bathroom functions to confirm serviceability, (reset toilet, check and if need be replace shower valve, flush water heater if need be). Supposedly the technician who did the initial service call reset the shower valve to to the system being installed incorrectly. Keep in mind, I have an invoice from this company and same technician from last year, that installed this shower valve that is surprising installed incorrectly. I can supply that invoice if need be. So he fixes the shower valve supposedly, doesn't reset the toilet because he doesn't feel it needs to be done. Thats all fine and well but I wanted to know if there was a leak or something that cant be seen without extracting the toilet. It doesn't get done. Next morning I got a message from my tenants that the tub spout flew off in the middle of their shower. I call Evenflo Plumbing and ask them to send out the next technician possible. After asking if I'm sure that it wasn't the tenants fault, they said they would go out and check the tub spout stating, " the original technician supposedly didn't check the spout so it wasn't their doing." I originally asked if everything would be checked while he was there. Another tech goes out to my house Then calls me back and says that he was told by the office that he is not to service the tub spout and fix what they broke or did wrong and that i have to call the office on Monday if I want my account serviceable again. No reason given. What can be done to figure out what the h*** is going on? How is this legal? They didn't complete job and cut me off.

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