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Business Profile

Auto Alarms

A & E Security & Electronic Solutions

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christopher B.

    Date: 07/27/2022

    They charged me at their after- hours rate even though I contacted them 30 minutes before they closed. I was three miles away, and they arrived 10 minutes after closing hours. I was locked out of my car, and felt I had no choice but to pay their fee of $240. It took them less than one minute to open my car door. I called another local locksmith who told me his after hour charge would have been around $120 for the same service. Now I am trying to get A&E to send me a copy of my invoice, since their service tech neglected to leave me one. I have contacted their office seven times over the last five business days to see if they can email me a copy. Each time, they take all of my info, say they will get back to me, and they never do. Or they ask me to leave a message with a supervisor, who is always in a meeting it seems. So I leave a voicemail. NOTHING! No response. I am almost positive they are doing this because I gave a bad review on Yelp and other social media outlets. I need an invoice to make a claim with my insurance company.

A & E Security & Electronic Solutions is NOT a BBB Accredited Business.

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