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Business Profile

Chains

Quality Chain Corporation

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Albert G

    Date: 01/10/2024

    I have never encountered such an arrogant "manager" such as *************. He was extremely unprofessional, and inconsiderate, while also managing to berate his customers with only speculations of the matter. There is no sense of accountability whatsoever in regards to their product and don't even try to email them about a claim because all they do is belittle you. His whole demeanor was simply to make you feel dumb and accuse you of doing everything possibly wrong so that they could claim they were not *********** a professional email in return.Apart from this horrid experience with this manager and company, the chains were a pain to put on with loose ends showing that this was nowhere near a "Quality Chain". Id attached the email in which the manager belittles me and denies any accountabilities but I think my point has come across. if i could give them a no star review i would but that is sadly not an option

    Quality Chain Corporation

    Date: 01/13/2024

    I apologize for this experience you had with one of our representatives.  We have addressed this internally and taken steps to be sure this doesn't happen again.    Our Management team will be monitoring the communication from our representatives closer and adjust our training programs accordingly.   

    Thank you for taking the time to write this review and bring this to our attention.   

Quality Chain Corporation is NOT a BBB Accredited Business.

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