Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Business Process Management

Rolling Rock Community Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Process Management.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromB. N.

    Date: 12/12/2024

    Rolling Rock Community Management (our HOA) has allowed the appearance of our brand new neighborhood to be destroyed. When we bought this new home in January of 2023 we were assured that we would not have to deal with our neighbors litter, trash cans on the street for weeks, months and years at a time. We were also assured that we would not have to deal with political displays like *****, BLM and ****** flags. Well that all turned out to be false. If you decide to purchase a home in one of ***** managed neighborhoods you can end up with any of this appalling stuff right next door to you. From unsightly tents, tarps, nets, neighbors trash cans and trash on the street in front of your house for years at a time. Yards that have completely died. Political pride flags flying from the local neighborhood Groomer. **** yard signs from various vendors selling their services. All of this is a violation of the CC&R's. Total s*** show! I will be happy to provide photos and a copy of our CC&Rs to the Better Business Bureau. Get the trash off the property next to me along with the trash cans that have been on the street in front of my house since January 2023 and keep it that way weekly and I will be more than happy to remove this review. This has gone on for way too long. Two years! I mean what the h*** is going on here?? How embarrassing to have friends or family over only to be exposed to this trash every time they open the front door!!!!We can do this the easy way or the expensive way. At this point I'm pot committed. I'm not going anywhere. It appears that **** does not have the necessary personnel and training to get the job done. *** out in ********* is in way over his skis. Or maybe, they are getting ready to close up shop?? Something is way off here!

    Rolling Rock Community Management

    Date: 12/13/2024

    We are aware of this homeowner (who is NOT actually an owner since he is not listed on the deed of the home) and his complaints. He files reviews under multiple names, using the same photos with all of his aliases. He posts photos of his neighbors, calls them trash, threatens to "deport". Every review he makes is riddled with hate. He complains about items that have been APPROVED by his ********** We as Rolling Rock work at the direction of the Board, which consists of owners in the neighborhood. This board was voted in at the turnover meeting. ****** has since turned off reviews for our business because of the constant inappropriate reviews ***** has left. He then turned to Yelp spewing his same vulgar hate towards his neighbors. Yelp is also removing his reviews. This very complaint is riddled with hate and completely inappropriate.  

    B. N.

    Date: 12/16/2024

    I am indeed on the Title of the home this was changed about 18 months ago but these geniuses wouldnt know it. Rolling Rock Community Management is nothing more than a scam. They do not enforce the rules of the community. This has been a 2 year nightmare of an ordeal. If they delivered what I was promised when I purchased the home I wouldnt be here. If the Better Business Bureau would like to look over the rules I was provided along with my photos Id be happy to take the time to sit down with them. Rolling Rock Community Management initiated their business on 4/8/2022 and they managed to get sued in the US District Court for the ****************** on November 22, 2022 by ************************************ Management (case 3:2022cv01833). Now that is really saying something!! This is all public information (Justia).

    Rolling Rock Community Management

    Date: 12/19/2024

    BBB:

    This posting to your site by Mr. ************** he is today is a classic example of misinformation, lack of knowledge and his complete break with reality.  We dont comment on legal matters, but the suit with Blue Mountain had nothing to do with his community and was a business-to-business dispute.  It is irrelevant to this situation. Secondly, we are following the direction of the Board of Directors for Legacy Heights.  They determine what we are allowed to enforce and what we are not allowed to enforce; We work at their pleasure, not **************************** of Directors determined long ago that Mr. ****** is an unstable online troll and they have directed us to ignore him.  ********* spends his days leaving nasty ****** and yelp reviews and he is incapable of having a stable, productive conversation.  He believes that the louder he shouts on the internet, the more power he will have to change the resolve of the Board.  He could run to be on the Board of Directors and take an active role in the **** but instead he sits at home, hiding behind his keyboard making spurious claims with incredibly racist epithets.  Under the definition of internet troll, there is an 8x10 picture of ***** ******.

    Regardless of what the BBB thinks or decides, we will never,ever bow to this lunatic.  He is an impotent, pathetic little man who needs to get a life. 

    B. N.

    Date: 12/20/2024

    First these guys try to tell you Im not a home owner in this neighborhood which is 100% false. Now, rather than fix the problems I was promised would not occur when we purchased the home they are out to take away my first amendment right to free speech all while calling me names. Id be happy to come meet with the Better Business Bureau. I can bring a copy of our CC&Rs, my Title and Deed and my large portfolio of pictures. These photos are very, very damaging to their credibility as a business. I would also be happy to provide this information electronically, Rather than removing the trash in the neighbors yard next to me and getting the trash cans off the street that have been in front of my house for the better part of two years they just want to fight. The solution is so simple but yet they are worried about my impotence?
  • Review fromRyan H

    Date: 08/09/2024

    Have not had very positive experiences with the staff of Rolling Rock Community Management. While our HOA is required to be managed, based on the experiences we have had, we are looking to go a different direction. Some staff are difficult to work with and has been a mixed-bag for clear communication.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.