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Business Profile

RV Parts

PDX RV LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromMark D

    Date: 10/08/2023

    I must say I had no problems with my purchase. I did read the reviews prior to ordering but I opted to go for it. I emailed them a question regarding the product I was interested in, they replied the next day so I made my purchase. I received it in 3 days and it was what I expected. You the customer must do your due diligence, read the description of the item, dont just look at the pictures, if youre not sure, email them. Remember they dont make the product, they sell them. I would definitely recommend and purchase from them again
  • Review fromMark D

    Date: 10/06/2023

    I had no issues, found the part I wanted, emailed them to ask a question regarding the part to confirm it was exactly what I was looking for, they replied the next day. Placed my order that same day and received the part I needed three days later. Glad I ignored the negative reviews, most of them are from buyers who dont read the description or dont bother to ask questions. Remember they dont make the parts, they sell them. Would do business with them again
  • Review fromGrant W

    Date: 05/22/2023

    Would give this company a 0 rating if i could. They are a ripoff business, you cant get anyone on the phone, they won't answer emails, ordered a pump relay on 5/9/23. It is now 5/22/23 and still no **** part. Had to go through pay pal for payment and I absolutely hate paypal.. look for your part elsewhere people, this company is a total ripoff and waste of time.
  • Review fromJim M

    Date: 05/16/2023

    Well, as I read these horrible reviews I guess Im pretty lucky. I did get a message that the order was processed and was advised I would get a message when shipped. I never got the message but the part arrived a week later. And was exactly what I needed. To the owners of *** Please read what is written here, I would like to continue using you but these statements are concerning. And I have to say if I had read them before I ordered I would have passed.
  • Review fromRonald P

    Date: 03/01/2023

    Ordered ****** parts on a Thursday, got immediate confirmation that the order was received and that they would notify when items shipped. Never received shipping notification, however I received the items the next Tuesday. I don't think they could have sent the parts out any faster without using a teleporter. After reading bad reviews, I became concerned so I looked up their location address. They clearly are just forwarding orders to their distributers who then drop ship each order direct to the customer. I have no problem with this, except that they and you are at the mercy of the master distributer and the shipping company. This is out of control of the seller PDX RV LLC. I am in business so I recognize what is going on. Most of the bad reviews were when Covid first hit and the supply chain suffered. I went through this with my company also. My only complaint is that they did not notify me that the order had shipped, which would go a long way to fixing their poor review score. Personally, I will order from them again, and if I have a problem my review will reflect it.

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