Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lumber Store

Maverick Hardware

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lumber Store.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRon

    Date: 02/20/2023

    We needed to replace a broken cabinet hing and couldn't find them locally. They called me and i ordered 2 pair of hinges. Even though the shipping seemed high to go from ****** to *****. The order came with 2 hinges. a few days later another 2 hinges arrived. Because they sent them seperately and by freight instead of through the mail, we got charged $80 freight for 4 hinges. I called and asked why the didn't wait and ship them together or call me first and ask if I wanted to pay double freight. Basically they couldn't be bothered. Their customer service is atrocious. I would give them zero stars if i could. These are the kind of people that should not be in business!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.