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Business Profile

Commercial Garbage Disposal

Sanipac

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Garbage Disposal.

Reviews

This profile includes reviews for Sanipac's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sanipac has 2 locations, listed below.

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    • Sanipac

      1650 Glenwood Blvd Eugene, OR 97403-2259

    • Sanipac

      PO Box 10928 Eugene, OR 97440-2928

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Sterling Z

      Date: 04/30/2024

      Their truck hit my fence. this happened in Aug 2023. Its now almost May 2024. They keep putting things off, not accepting quotes from people we trust and putting us through a lot of stress chasing them around. Absolutely unprofessional how things have been handled.

    • Patricia T

      Date: 02/29/2024

      I have been a loyal, pay on time customer of ********************** since 1991. Never had a major complaint until the last year or so. The truck driver didnt completely empty my garbage can, they came back and did an additional pick up free of charge and still didnt empty the can completely, again I called they came back the next week and the can still was not completely emptied. The person who answered the phone said that the drivers can no longer shake the cans to empty them and that I needed to get more frequent service than once a month. REALLY?Then I see an additional charge on my bill and the female who spoke to me said that the lid was not closed completely. I thought about this and said possibly an inch of white garbage bag was visible under the lid, but nothing was spilling over or too full. I reminded her that I cant push the garbage bags too deep or the can wont get emptied. I reminded her that I have been a customer for over 30 years and that this was really diappointing customer service.Then of course today, they missed the pick up entirely, I watched as the driver went past my house. SANIPAC YOU NEED TO DO BETTER!

      Sanipac

      Date: 03/04/2024

      I have sent ******** an email to address the recent issue.  

    • Sytae A

      Date: 10/13/2023

      Sanipac is a monopoly in my area. With no competition their customer service is terrible and they don't care.

    • Earnest E

      Date: 09/15/2022

      Paid customer with no problems for 5 years. Was late on one payment and they stopped picking up trash without notification. I called them after a week and paid in full asking why they had not contacted me earlier (if there was possible service disruption) and was told they do not know why...then a few hours alter I get a nasty email telling me I had a reconnect fee, a late fee, and I have to pay in full. Then I get a nasty robocall demanding payment or I will face collections. Way to burn a loyal customer of 5 years folks. It sickens me that legally they are allowed to run their monopoly and treat debtors like criminals over a single missed payment!

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