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Business Profile

Computer Repair

BrainWave PC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for BrainWave PC's headquarters and its corporate-owned locations. To view all corporate locations, see

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BrainWave PC has 2 locations, listed below.

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    • BrainWave PC

      8610 SW Scholls Ferry Rd Beaverton, OR 97008

    • BrainWave PC

      757 SW 185th Ave Beaverton, OR 97003-2934

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • John B.

      Date: 02/14/2023

      In short, I was having issues with my PC that were likely hardware related and stopping me from being able to work, primarily due to BSODs (blue screens of death). I needed it resolved immediately. I decided to just rebuild the machine. I've built PCs in the past, but nowadays my PC is very, very high end, so I prefer to have a pro do the work. ***** was fantastic at this and charged a very reasonable price (flat $59 to do a custom build). Super sad that they are now gone.I found BrainWave and took it in to them, paying for a rush. **** was nice enough, but there were several parts of the process that took place over several days that were not the best. But the real problem is what has happened since then. Ever since I got the computer back I still get regular BSODs, but now I have a lovely ticking noise that happens occasionally when my fans spin up. I've had several email conversations with **** and he just keeps blaming hardware and telling me what *I* should due to try and fix it. I've replaced the hardware he blamed, but the problem persists, so **** was wrong about the hardware and forced me to spend money unnecessarily. Clearly, **** just doesn't want to take any blame for any of the work he does.Never once has **** suggested that I bring the computer back in so he could look at it and try to determine what is going on. When I asked if I could schedule a time to bring it in (to minimize the time I'm without my computer while it sits collecting dust at his store while I wait for my turn), he refused. He said I'd just have to bring it in and wait for my turn.Clearly **** has no empathy or pride in his work. Considering the hefty price that he charges ($200/hour), I will not be returning to BrainWave Computers, and I don't recommend anyone go either.

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