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Business Profile

New Car Dealers

Top Line Auto

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Top Line Auto's headquarters and its corporate-owned locations. To view all corporate locations, see

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Top Line Auto has 2 locations, listed below.

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    • Top Line Auto

      910 S Main St Albany, OR 97355-3212

    • Top Line Auto

      PO Box 495 Albany, OR 97321-0145

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    Review Details

    • Ava B.

      Date: 02/19/2025

      If I could give this place 0 stars I would. I am absolutely appalled at the way they run their "business", and treated me when I started to ask questions after purchasing a vehicle from them. For a back story, I'm an 18 year old girl that was buying her first car. They had promised me that their mechanic had looked everything over, and that the car was in "great shape". I bought the car on January 8th, just over a month ago, however they had managed to break my door handle during the process. They were willing to repair it themselves for no extra charge, but took over a week to do so. Even after the fact I couldn't lock my door from inside the car anymore, so much for "fixing" the issue by making another one. Once I actually got the car on January 26th, I noticed that it had been driven over 50 miles from when I purchased it just a few weeks prior. I'm not too sure why my car was driven that much, or at all for that matter. Fast forward to a week later, my car had started to misfire, but I assumed it was a spark plug issue. Turns out it was much more than that after | discovered my radiator was filled with oil so I knew I had a head gasket issue. EVERYDAY for the next TWO WEEKS I would attempt to call and talk to somebody who could help me understand how a car I just bought for five grand, and was in "great shape", would have something this serious occur. Once I was able to get ahold of the owner who goes by ****, I requested an explanation for the damage, as well as a portion of the repair cost to be covered for the hassle of everything. He went on to deny everything, and begin to make fun of the way I talked, consistently talked over me, and ended up hanging up on me mid sentence when I finally was able to get a word in. This "business" will treat you like a priority until you've given them your hard earned money. Then and only then will you realize they're a huge scam when things begin to fail, and they turn their backs on you when you ask for help.

    Top Line Auto is NOT a BBB Accredited Business.

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