We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cleaning Services

Sudz in the Bucket

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cleaning Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Kevin M.

    Date: 07/09/2022

    My wife and I recently bought a home that needed a deep cleaning. Everything was scheduled for cleaning to begin/finish on **** 10th. ***** gave us with a checklist of what would be completed. We were excited to have my wife arrive after a 16 hour drive with a teen/5 dogs and enjoy our new home. Morning of **** 11th, I got a text message from ***** stating that the job was not completed. Our agent confirmed when she visited the location. The house was POORLY cleaned. The stove was left apart. Dirty water was in the sink along with other issues. The person she sent to do a deep clean was new. I voiced concerns with ***** and was told that her head housekeeper would complete the job before my wife arrived. She 100% guaranteed this. ***** also admitted it was a big job, but absolutely doable. Evening of **** 12th, I received a text message from ***** at 8:07pm stating the cleaner did not show up. ***** stated she would make it right. She said she would come do the job personally when she got back into town the next day. From a consumer standpoint we still didnt know what Make It Right looked like. My wife arrived to a mess! **** 13th, ***** came to the house to begin cleaning, alone. She said help would arrive at 4pm. My wife had to leave. At 5:11pm her Help still hadnt arrived. Already stressed my wife had to get home for a class. When my wife arrived she was completely dissatisfied with the job that had been doneit was a rush job. Still not done ***** requested to come back to finish. We cut off portions on the cleaning checklist because we had little faith basics would be completed. She complained about employees to my wife, mentioned one had made critical errors at another location which was unprofessional and irrelevant to our situation. ***** planned to come back the 15th. I called ***** **** 15th to let her know her services were no longer needed as she failed to Make it Right. Theres more, but limited to **** characters. Worst experience ever!!!!

Sudz in the Bucket is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.