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About

About This Business

Luxe Loft is a medical spa in Poland, OH that offers cosmetic injectables, skin resurfacing treatments, laser hair removal, PRP treatments, esthetic services like facials and lash extensions, and other services, provided by Certified Nurse Practitioners, Licensed Estheticians, and Registered Nurses.

Business Details

BBB File Opened:
2/28/2022
Business Started:
11/1/2019
Business Started Locally:
11/1/2019
Business Incorporated:
11/1/2019
Type of Entity:
Corporation
Alternate Names:
Luxe Loft
Business Management:
Mrs. Stephanie Mathews, Owner
Ms. Christina M Nuzzi

Additional Contact Information

Principal Contacts
Mrs. Stephanie Mathews, Owner
Ms. Christina M Nuzzi
Customer Contacts
Mrs. Stephanie Mathews, Owner
Social Media
Instagram
Facebook

Additional Information

Refund and Exchange Policy

Upon scheduling an appointment we will require credit card information. This is in accordance with our “No Show”, and Late Policies. Due to the increase in complimentary consultation no-shows, we require a $100 booking deposit to schedule. If you elect to have a service done at the time of your consultation, the deposit will be applied at checkout. If not, the $100 deposit will cover the consultation fee.

If you fail to attend your appointment or cancel said appointment without 24hr notice your card will be charged a $75 “no show” fee. This is applicable to consultation appointments as well. Your $100 consultation booking deposit will not be reimbursed or credited to any future purchases if we do not receive a cancellation notice during business hours and at least 24 hours prior to your appointment. We are more than happy to reschedule your appointment if you give us 24hr notice. We understand emergent situations and know that sometimes things happen that are beyond our control.

If you are more than 15 minutes late to your appointment you will be considered a “no show” and will be charged the no-show fee. We are more than happy to reschedule your appointment if this occurs. We understand emergent situations and know that sometimes things happen that are beyond our control.

We schedule our appointments in strict time slots. Tardiness to your appointment affects the workflow and the care of the other patients.

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