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Business Profile

Utility Trailers

J & F Trailers

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kyle S

    Date: 09/26/2023

    Everyone has asked how I like my trailer, long story short I have been super nice and stayed quiet trying to give these guys a chance to make things right.. to sum it all up, I paid a deposit on a trailer built to certain specs, Inwhich I received a trailer with 5k axles not (7k axles on build sheet)that I put a deposit on, picked a couple cars up the morning after I bought the trailer got a couple hours down the road and lost a wheel&tire, broke off 3 studs, ripped 2 out, and stripped out the other. I found a tire shop near the area I was in, they where able to locate a new hub, picked it and some lug nuts up and was able to run my spare to get home, this trailer manufacturer has been absolutely terrible to deal with, very rude, refuse to help me with the bill of having to get this brand new trailer fixed just to make it home, not to mention 3 hours of my lost time and aggravation on top of the screwy business of writing up the build sheet with 7k axles, taking my deposit then having 5k axles when I go to pick it up. Definitely don't recommend J&F trailers as far as a customer experience goes, Definitely do NOT recommend doing business with these guys, please be careful

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