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About

About This Business

BBB Accredited Since: 4/19/1995

Years in Business: 87

Business Details

BBB File Opened:
4/5/1973
Business Started:
1/1/1938
Business Incorporated:
10/31/2006
Type of Entity:
Corporation
Number of Employees:
800

Additional Contact Information

Principal Contacts
Ms. Kenzi Berente, Customer Solutions Manager
Customer Contacts
Ms. Julie McGurk, Customer Solutions Leader
Ms. Kenzi Berente, Customer Solutions Manager
Mr. Brad Callif, Warranty Resolution Specialist
Fax numbers
Primary Fax: (800) 824-9472
Other Fax: (419) 325-1007
Other Fax: (419) 325-1364
Other Fax: (574) 522-5451
Additional Phone Numbers
Other Phone: (419) 248-8000

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Bonnie G

    "Owens Corning state their Platinum Preferred Contractors are a select group of an elite roofing professionals and must pass a workmanship inspection to assure they do quality work. Because of their high standards, they offer the extended warranty **************************** Warranty)." ... Read full review

  • CB C

    "The roof of my house went under warranty September 2020, my husband and I bought our house December 2021 with the stipulation that our roof came with a warranty. We didn't know and weren't told that we had to transfer the paperwork." ... Read full review

  • Mary B

    "Our roof was installed by one of Owens Corning platinum installers and not two years later we had it inspected and it was installed incorrectly and because of the bad install we have black mold growing in our attic that Owens Corning say they wont cover because its not their problem that the ventilation was installed wrong.It was their platinum contractor that caused the problem because of their awful install." ... Read full review

View all Reviews

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