Reviews
This profile includes reviews for Summit Racing Equipment's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 82 Customer Reviews
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Review fromVicki T
Date: 05/11/2025
Summit racing does not stand behind their products. A cooling fan they sold failed, causing damage to the radiator on my 78 cj7, leaving me stranded in the middle of nowhere! Now they refuse to make good on the defective part. They told me its the manufacturers problem. If that's the case, then why does every business make good on a defective item you buy? This part failed after the 3rd time I drove the Jeep.
Summit Racing Equipment
Date: 05/13/2025
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any problems you may have had with a fan that was ordered from us by actual customer **** *****. According to our records, Mr. ***** was the person who actually purchased the product in question. While we are certainly not happy that there was an issue with the fan, the review you have left is inaccurate. The shop that ordered the fan spoke to us on 4/21/25 and we replaced the failed fan under warranty and sent a replacement at no charge. At no point did anyone deny the person a warranty exchange. In addition, an extra consideration was provided to Mr. ***** for the inconvenience.Review fromKen R
Date: 04/22/2025
Great until you leave a review about a product they sell! They will take forever looking for ways to reject it if it's at all negative! Just be warned s lot of reviews are missing because of this moderation they perform!Summit Racing Equipment
Date: 04/23/2025
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any problems you may have had with the review process. Product reviews must meet the criteria set forth in the review guidelines in order to be posted to the website. These guidelines are in place so that the reviews remain focused on the items themselves. We even go so far as to use an independent third party to moderate reviews, in order that they remain unbiased. In checking with them, they confirmed the only reason your review was rejected was due to you including mention of a competitor in it. You should have received an automated email alerting you as to the reason for rejection. Customers are always welcome to go back, edit, and resubmit their review if they wish to do so. We apologize for any inconvenience.Ken R
Date: 04/26/2025
I don't accept this my review was concise to the point! About my experience and why ! Your rules are setup to prevent bad reviews on ridiculous keywords that are not offensive to anyone except Summit Racing? You only want caveman like Reviews Product Good ! or Product Bad! Any story behind the reason and how it affects a customer is out of the question.Summit Racing Equipment
Date: 04/29/2025
As previously mentioned, if you would like to edit and remove the competitor reference you included in it, the review would be posted. You can look on our website and see numerous unfavorable reviews on items we offer. We are affiliated with a third party company that monitors the reviews and maintains compliance with the regulations set forth by the ***.Review fromTim V
Date: 04/15/2025
Ordered some parts from them here and there, the shipping is always fast. I recently called them about some questions I had regarding the tolerances of different parts and how they line up. The sales *** I spoke to was knowledgeable and helped me get to the bottom of my questions. His name was ******, so anyone from Summit reading this, you should give him a high five!Summit Racing Equipment
Date: 04/17/2025
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We appreciate the kind words and we are always happy to assist in any way we can.Review fromTerrence G
Date: 01/15/2025
I ordered a power steering valve, which was delivered within 48 hours and went great! ?? (I SENT MY CORE BACK WELL ALMOST A MONTH AGO AND NEVER RECEIVED MY REFUND OF $250!) I spoke to three individual still to no avail!QUICK TO DEDUCT THE MONEY FROM YOUR ACCOUNT BUT VERY COMPLICATED TO RETURN YOUR FUNDS!Summit Racing Equipment
Date: 01/16/2025
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues you had with your core return. Our records show we did receive your return back to us on 12/20/24, but due to an error in our system, it was not showing as such. You contacted our service staff on 1/15/25 regarding this matter. Our representative verified the core was returned, and then had the core refund back to you the same day. It can typically take 3-5 business days for the refund to be processed on the bank or credit card companies end before the funds post back to the account. We apologize for any inconvenience this may have caused you or your project.Review fromWarren C
Date: 01/04/2025
The product I bought from them rusted in less than 30 days. They will not allow me to return or exchange them. I am not a happy customer.Summit Racing Equipment
Date: 01/21/2025
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues you had with the wheels you ordered from us. Unfortunately, as our representatives you spoke with mentioned, the manufacturer of the wheels that you ordered does not cover surface rust under their warranty. They state that it is preventable through routine cleaning and maintenance. Any wheels with a chrome finish are going to require some degree of cleaning and polishing in order to maintain the finish/appearance to them. That is the nature of the material in this case unfortunately. We reached out to you and have offered an amicable resolution and have yet to hear back from you.Review fromNelson K
Date: 12/17/2024
I have never found a better company than Summit Racing. The speed at which they ship the parts I order far exceeds all other companies out there including amazon and their bs 2 day shipping. I ordered the wrong parts and when I called customer service to exchange them for the correct parts they said they would get them shipped right away. They had the parts shipped before I even got a chance to package the return parts. If I put in an order in the evening they will have it shipped before morning. Prices are always close to other stores and quality is always great. Thank you Summit for the superior service and fast shipping.Summit Racing Equipment
Date: 12/19/2024
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We appreciate the kind words and we are always happy to assist in any way we can.Review fromJosh G
Date: 12/11/2024
Placed order for summit racing intercooler PN ******. Item came in a clearly water damaged box, inside shipping box. No water damage outside. This means it left the warehouse in this shape! This is aluminum and it even has rust? How is that possible. It is painted as well when the description says it is not. So many issues and customer satifaction/ service has been awful. We spend a ton of money there through our shop as well! Is that how summit does business? Contacted summit to return. Return authorized but I have no box to ship this back in, (water samage) Call back later and request a replacement, (I'll just ship the old in the new box.) They won't even ship a replacement? "We can't do that". I have done business with summit for many years but this will be the last.Summit Racing Equipment
Date: 12/13/2024
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues you may have had with the intercooler you ordered from us. It appears this was a previous return that was not thoroughly inspected by our returns staff prior to being restocked. We will be reviewing this with our returns staff to prevent such occurrences from happening in the future. Our records show we have since reached out to you today and came to an amicable resolution. We apologize for any inconvenience this may have caused you or your project.Review fromCharles S
Date: 11/30/2024
2nd set of summit racing headers. Both the same, the drivers side is not bent enough to slide in exhaust pipe. Sent in 2 questions and 1 review but none was posted. They will refund but a lot of work install and remove. They said it has a 4.3 rating so it must be ok. Just admit the problem instead they say they may need modification which would be a job to do plus look like c*** on my classic truck. I bet the one in their show room doesn't have this problem.Summit Racing Equipment
Date: 12/02/2024
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues you may have had with the headers you ordered. Our records show we exchanged the headers for you on 11/22/24 and sent a replacement set out to you. Regarding any product questions or product reviews, they all are moderated by a third-party company prior to being posted to our website to ensure they meet our posted guidelines. This process can take up to 24 hours or 1 full business day. Both your question and your review are posted on our website and can be viewed at the following links, respectively: ********************************************************************************** and ************************************************************************************ Our records indicate you last spoke with our Service staff on 11/29/24 and we did offer to take the second set back for a refund or exchange.Review fromMichelle H
Date: 11/18/2024
You really should have workers that know what they are talking about when someone comes in asking if parts will fit their vehicle. 1500 is not the same as a 2500..... You don't tell someone its an exact fit and guarantee it just to get the sale. Then to take it to a paint shop to have it painted to match the vehicle to find it doesn't fit. Called and spoke to Smokey who said I can get a refund on the hood only but not the paint job I paid for. Then spoke to **** who is supposed to be a manager and had nothing to say, I even had to ask if he was still there. Tried to blame the Paint Shop for not confirming before painting. The paint shop was hired to do Summit's job and sell the correct part. Their job was to paint and that is what they did. Now out the money of the part, the paint cost and still no part for the vehicle. Instead of taking accountability for the worker who assured the fit or as a company in general, they want to throw the blame on everyone else.Summit Racing Equipment
Date: 11/19/2024
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues with your the hood you ordered from us. We do not cover any labor, incidental or consequential costs that may be incurred due to an issue with an item ordered from us. While we do try to be as accurate as possible when selling parts, we always recommend test fitting and confirming fitment on an item prior to painting or modifying it, as that is the industry norm. While our policy states we do not accept returns on items that have been modified. Our records show you did speak with our service staff and considering the circumstances we did agree to accept a return on the hood and refund you on it.Review fromMario R
Date: 11/15/2024
They need to do better about shipping, is not the first time I order items and you pay for 2 day or overnight delivery and they don't send the packages on time for the package to be deliver on time for what you pay and they promise when you order. Order #******* order was placed on 11/13/2024 and it was supposed to be delivered on 11/15/2024 but it was not sent on time and now the expected delivery is 11/18/2024. Save your money on paying for faster delivery or find another company that honors it.Summit Racing Equipment
Date: 11/18/2024
Thank you for affording us the opportunity to respond to you. Feedback from our customers plays a very important role in our companys mission. We apologize for any issues with your order. Our records show your order was placed on 11/13/24 and you selected 2-day air shipping. The order was shipped out the same day via ***. Unfortunately, once a package leaves our facility we have no control over possible delays in transit. Our records show you did speak to our service staff, and we refunded the 2-day air shipping fees you paid. According to *** tracking your order is currently estimated to be delivered today. We apologize for any inconvenience this may have caused you or your project.
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